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Summer of recalls at Trader Joe’s / Kelsey Lawrence.
- Format:
- Book
- Author/Creator:
- Lawrence, Kelsey, author.
- Series:
- SAGE business cases.
- SAGE business cases
- Language:
- English
- Subjects (All):
- Trader Joe's (Firm)--Management--Case studies.
- Trader Joe's (Firm).
- Product recall--Case studies.
- Product recall.
- Business logistics--Case studies.
- Business logistics.
- Customer loyalty--Case studies.
- Customer loyalty.
- Brand loyalty--Case studies.
- Brand loyalty.
- Physical Description:
- 1 online resource : illustrations.
- Place of Publication:
- SAGE Publications, Inc
- London : SAGE Publications: SAGE Business Cases Originals, 2023.
- Summary:
- Popular grocery chain Trader Joe’s spent its summer voluntarily recalling a variety of products because of potential contamination, drawing concern over potential vulnerabilities in its supply chain and the impact the recalls would have on the overall brand and customer loyalty. This case examines the reasons behind the multiple recalls and asks students to strategize how this can be avoided in the future.
- Notes:
- Description based on XML content.
- ISBN:
- 1-0719-4113-5
- 9781071941133
- OCLC:
- 1409338768
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