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Newark Airport signals crisis in American air travel / Kelsey Lawrence.
- Format:
- Book
- Author/Creator:
- Lawrence, Kelsey, 1964- author.
- Series:
- SAGE business cases.
- SAGE business cases
- Language:
- English
- Subjects (All):
- Newark Liberty International Airport--Case studies.
- Newark Liberty International Airport.
- Crisis management--Case studies.
- Crisis management.
- Airports--United States--Traffic control--Case studies.
- Airports.
- Air traffic control--United States--Case studies.
- Air traffic control.
- Physical Description:
- 1 online resource : illustrations.
- Place of Publication:
- London : SAGE Publications: SAGE Business Cases Originals, 2025.
- Summary:
- Newark Liberty International Airport's ongoing operational crisis has spotlighted long-standing weaknesses in the U.S. air traffic control system. Technological failures, such as phantom radar targets, faulty emergency frequencies, and "plug and pray" headset systems, have been compounded by workforce shortages that leave one or two controllers managing duties meant for 10 or more. This case asks students to discuss the crisis at Newark and the importance of aligning technological investment, HR resilience, and crisis planning to maintain operational continuity.
- Notes:
- Description based on XML content.
- ISBN:
- 9798348835958
- OCLC:
- 1528575030
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