1 option
To Yelp or Not to Yelp : Defamation in Cyberspace / Dana Schwieger, Christine Ladwig.
- Format:
- Book
- Author/Creator:
- Schwieger, Dana, author.
- Series:
- SAGE business cases.
- SAGE business cases
- Language:
- English
- Subjects (All):
- Business ethics.
- Physical Description:
- 1 online resource
- Place of Publication:
- London : Society for Case Research, 2025.
- Summary:
- In an environment where published public opinion can make or break a company, both individuals and organizations should be aware of what content is permissible in an online review, and what crosses the line into defamation. Also important is knowledge of the responsibilities of the content provider that sources and makes the reviews available online. In this case, crowd-sourced review site Yelp is at a critical point in setting the stage for interpretation of Section 230 of the Communications Decency Act. As a business suffers through the posting of a review declared defamatory by the courts, and Yelp refuses to remove the review, the question becomes not only what Yelp can do, but what it should do, in this clearly pivotal scenario. This description-based critical incident could be used in an Introduction to Business Law, Business Ethics, Marketing (Social Media) or Introduction to Information Systems course at the undergraduate level.
- Notes:
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 9781071980637
- 1071980637
- OCLC:
- 1483992998
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