Organizational surveys : the diagnosis and betterment of organizations through their members / Frank J. Smith.

Format:

Book

Author/Creator:

Smith, Frank J., 1927-

Series:

Series in applied psychology.

Series in applied psychology

Language:

English

Subjects (All):

Employee attitude surveys.

Organizational effectiveness--Evaluation.

Organizational effectiveness.

Physical Description:

1 online resource (338 p.)

Edition:

1st ed.

Place of Publication:

Mahwah, N.J. : Lawrence Erlbaum Associates, 2003.

Language Note:

English

Summary:

Surveys conducted within organizations have become an important aspect of human resource management and organizational functioning. This new book by Frank Smith--a leader in this field--offers a unique perspective on organizational surveys. It emphasizes the experience of developing, carrying out, and interpreting surveys on a wider variety of organizational issues in a very diverse set of organizations. The book is intended to acquaint managers, students, and potential survey users with a broad understanding of the kind of information surveys can provide and how they have been appli

Contents:

Contents; Series Foreword; Foreword; Preface; PART I: INTRODUCTION: SURVEY FUNCTIONS, TOOLS, AND DEVELOPMENT; PART II: INTRODUCTION: SURVEY RESEARCH; PART III: INTRODUCTION: SURVEY CASES; Appendix A: Technical Documentation: Steps in the Development of the Index of Organizational Reactions (IOR) Questionnaire; Appendix B: A Guide to Nondirective Interviewing; Appendix C: An Evening With Leonardo; References; Author Index; Subject Index

Notes:

Description based upon print version of record.

Includes bibliographical references (p. 263-268) and indexes.

ISBN:

1-282-32210-9

9786612322105

1-4106-0727-5

9781410607270

OCLC:

475940879