Handbook of research on strategic communication, leadership, and conflict management in modern organizations / Anthony Normore, Mitch Javidi, and Larry Long, editors.

Format:

Book

Author/Creator:

Normore, Anthony H., author.

Contributor:

Normore, Anthony H., editor.

Javidi, Mitch, 1958- editor.

Long, Larry W., editor.

Language:

English

Subjects (All):

Conflict management.

Communication in organizations.

Communication in management.

Leadership.

Organizational effectiveness.

Physical Description:

35 PDFs (553 pages)

Place of Publication:

Hershey, Pennsylvania : IGI Global, [2019]

System Details:

Mode of access: World Wide Web.

Summary:

"This book explores the theoretical and practical aspects of managing and solving conflicts and introduces updated approaches for refining communication and leadership skills. Featuring coverage on a broad range of topics such as emotional intelligence, organizational crises, and virtual team management"-- Provided by publisher.

Contents:

Section 1. Mediating and negotiating organizational conflict. Chapter 1. Fixing the SIC: preventing and managing self-inflicted crises ; Chapter 2. Alternative and indigenous dispute resolution: a legal perspective ; Chapter 3. Navigating moral reasoning in mediation ; Chapter 4. Collaboration and conflict in three workplace teams projects ; Chapter 5. MAGNUS leadership: using principled negotiation to improve international negotiation

Section 2. Leadership and communication in K-16 education. Chapter 6. The use of online social networks and its influence on job-related behavior: the higher education context ; Chapter 7. The case for effectively using existing business improvement models in Australian schools ; Chapter 8. The role of leadership and communication: challenges reconceptualizing graduate instruction ; Chapter 9. Leading teacher professional learning: shared language for shared goals

Section 3. Identifying challenges and opportunities in public safety leadership and management. Chapter 10. Identifying blind spots in leadership development ; Chapter 11. Finding star performer leaders: the secret to running successful organizations ; Chapter 12. First-line police supervisory leadership: a pivotal role in effective communication and engagement ; Chapter 13. Dynamic presence rather than command presence: how communicative intelligence influences police/citizen interactions

Section 4. Strategies for improved communication. Chapter 14. Mobile communication in hospitals: problems, possibilities, and solutions ; Chapter 15. Complex action methodology for enterprise systems (CAMES): a system to contextualize the behavioral management issue as quantum mechanical variable ; Chapter 16. Strategic communication in crisis: winning may (not) be everything ; Chapter 17. Help me understand: effectively communicating across generations ; Chapter 18. Strategic managerial communication in the digital era: implications for ethical-unethical behavior

Section 5. Collaboration and improved engagement. Chapter 19. Dataveillance in the workplace: moving beyond divergent perspectives ; Chapter 20. Improving virtual team effectiveness ; Chapter 21. Collaborative learning strategies in organizations ; Chapter 22. Using innovative internal communication to enhance employee engagement.

Notes:

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9781522585176

OCLC:

1096220338