Designing the Digital Bank of the Future.

Format:

Book

Author/Creator:

Bryson, Jeremy.

Language:

English

Subjects (All):

Banks and banking--Technological innovations.

Banks and banking.

Financial services industry--Technological innovations.

Financial services industry.

Physical Description:

1 online resource (160 pages)

Edition:

1st ed.

Place of Publication:

Hertogenbosch : Van Haren Publishing, 2023.

Summary:

This book talks about how to exploit business and service design techniques for business advantage in the financial sector. It does so, not through the theory but rather through how to deal with the enduring business issues and by addressing practical problems. The business issues that banks are using this new technology to address are long lasting. Hence the need to look at: • how banks exploit the opportunities created by this new technology and • how the banks will function differently.These business issues are faced by both established banks and the relatively new Fintech sector. Fintechs have the advantage of being end-to-end designed from the outset but do not have the brand or depth of data available to established players.In recent times, themes such as digitalization and the agile approach have become key for business success because every company is now a software company. In addition, every bank is now a data management company as well, given the contribution that data makes to the value-adding to financial services.Central to dealing with all this change is the role of the designer, in both business and service. The design of the business is the means to making success happen and the designer role is, therefore, key to linking strategic intent to practical change. The designer role will be important in the future, as well as the design methods to be used and the business issues to be addressed in the industry.This book should be used as a guide both for design methods and as a prompt to design out business problems.

Contents:

Intro

Title

Copyright

Preface

Endorsements

Contents

Introduction

Section 1: Using the design method

1. Where does the designer fit?

2. The value of business design in banking

3. The benefits of good business design in banking

4. I think business design, therefore I am

5. Structure from chaos: business design methods and models

6. Business design principles for the bank of the future: creating the foundations for success

7. The journey less followed

8. What capabilities do business designers have?

9. A finger on the pulse: tracking design success

Section 2: Applying design thinking to emerging and current financial services subjects

10. We need a (new) digital strategy!

11. What is new in digital banking?

12. Banks and ecosystems

13. Open far, open wide

14. Banks are data management organizations now: data strategies in banking

15. Four words, some data and a bit of business design

16. Unlocking the power of technology: enterprise architectures for the bank of the future

17. Assessing current systems in banking

18. Blockchain and the bank of the future: building a business infrastructure of trust

19. Now it gets personal, designing personalization in retail banking

20. Real time banking

21. May you not live in difficult times

22. Designing how to challenge the challengers: start-ups in an established banking business

23. Banking, sustainability, and business design: a force for change

24. Who wins at payments wins at banking!

Section 3: Case studies

25. Digital risk and the future

26. Seeing the whole picture: holistic risk management in banking

27. Commercial lending done differently

Section 4: Conclusion

Further reading and information

About the Author.

Notes:

Description based on publisher supplied metadata and other sources.

Part of the metadata in this record was created by AI, based on the text of the resource.

ISBN:

9789401810319

9401810311

9789401810326

940181032X

OCLC:

1410930605