Contextual Process Digitalization : Changing Perspectives – Design Thinking – Value-Led Design / by Matthes Elstermann, Albert Fleischmann, Christoph Moser, Stefan Oppl, Werner Schmidt, Christian Stary.

Format:

Book

Author/Creator:

Elstermann, Matthes.

Series:

Computer Science Series

Language:

English

Subjects (All):

Information technology--Management.

Information technology.

Industrial organization.

Application software.

Business information services.

Computer Application in Administrative Data Processing.

Business Process Management.

Organization.

Computer and Information Systems Applications.

Business Information Systems.

Local Subjects:

Computer Application in Administrative Data Processing.

Business Process Management.

Organization.

Computer and Information Systems Applications.

Business Information Systems.

Physical Description:

1 online resource (307 pages)

Edition:

2nd ed. 2026.

Place of Publication:

Cham : Springer Nature Switzerland : Imprint: Springer, 2026.

Summary:

This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. For this second edition, several new sections dealing with the integration of IoT processes, artificial intelligence, and social behavior patterns in process mining, a whole chapter on implementation and operation, and three new case studies were added. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.

Contents:

1. Motivation

2. Models

3. Modeling Languages for Business Processes

4. Contemporary Aspects in Business Process Modeling / Management

5. From Modeling to Digital Execution

6. Preparing an Implementation

7. Realization

8. Tools. - 9. Industrial Use Case

10. Conclusion.

ISBN:

3-032-06901-7

9783032069016