Trust Fall : How Workplace Relationships Fail Us.

Format:

Book

Author/Creator:

Mosseri, Sarah.

Language:

English

Physical Description:

1 online resource (317 pages)

Edition:

1st ed.

Place of Publication:

Berkeley : University of California Press, 2025.

Summary:

How do millions of Americans navigate today's demanding and unpredictable work terrain without the protection of strong labor laws, unions, or a reliable social safety net? They turn to trusted colleagues and supervisors to help find a way through the chaos. But is interpersonal trust truly a solution, or just another source of vulnerability? In Trust Fall, Sarah Mosseri delves into the intricate web of workplace trust. Drawing on years of immersive research across diverse industries--from bustling restaurants and tech startups to marketing agencies and ride-hail circuits--she uncovers how the very bonds workers rely on to manage instability and insecurity often deepen their exposure to risk and exploitation. Blending vivid storytelling with sharp sociological insight, Trust Fall reveals the seduction and costs of workplace trust. It gives readers the language to recognize and challenge the unspoken bargains workers make to belong, thrive, and survive in today's precarious labor landscape.

Contents:

Cover

Title Page

Copyright

Contents

List of Illustrations

Note on Sensitivity

Introduction

1. Flash Intimacy: The Processes and Politics of Trust at Work

2. Communions of Crisis: Trust-Building at the Extremes

3. Between the Lines: Building Trust While Letting Loose

4. Maverick Management: Building Trust to Support Charismatic Leadership

5. Heavy Ties: Trust in Unequal Contexts

6. Cryptocorporation: The Margins of Workplace Trust

7. Orchestrated Alliance: Exposing the Trust Fall in the NYC Ride-Hail Circuit

Conclusion

Acknowledgments

Appendix: Crafting Resonance, a Lyrical Approach

Notes

Bibliography

Index.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

0-520-38738-4

OCLC:

1535977330