Handbook of emotion regulation at work / edited by James M. Diefendorff (Department of Psychology, University of Akron, USA), Karen Niven (Sheffield University Management School, University of Sheffield, UK), Rebecca J. Erickson (Department of Sociology, University of Akron, USA), and Nai-Wen Chi (Graduate Institute of Human Resource Management, National Sun Yat-Sen University, Taiwan).

Format:

Book

Contributor:

Diefendorff, James M., editor.

Niven, Karen, editor.

Erickson, Rebecca J., editor.

Chi, Nai-Wen, editor.

Edward Elgar Publishing, publisher.

Language:

English

Subjects (All):

Emotions in the workplace.

Interpersonal relations.

Genre:

Electronic books.

Physical Description:

1 online resource (578 pages)

Edition:

First edition.

Place of Publication:

Northampton : Edward Elgar Publishing, 2025.

Summary:

"In this cutting-edge Handbook, leading authors provide a broad overview of what emotion regulation is, who uses it and where, and how it can be studied. Multidisciplinary in scope, chapters move beyond the traditional perspective of emotion regulation at work as 'service with a smile', to consider how it manifests in various professional settings. Including discussions of its application to leadership, teamwork, and a variety of specific occupations, the Handbook illustrates how employees regulate others' emotions as well as their own. The contributing authors recognize the structural forces that shape emotion regulation, encompassing social norms, fairness, power, and status, and underscore the importance of the interplay between intra- and interpersonal aspects of emotion management. Analyzing how gender, race, age, and national culture shape emotions and emotion regulation at work, chapters explore the interface of sociological, psychological, and management concepts in shaping individual and interpersonal effectiveness and well-being at work. Ultimately, the Handbook maps out an agenda for potential future opportunities and challenges in the study of emotion regulation at work. The Handbook of Emotion Regulation at Work is a vital resource for scholars and students of work psychology, sociology, and organizational behavior. Professionals in human resource management will also benefit from its practical and theoretical insights"-- Provided by publisher.

Contents:

Contents: Part I: Foundations of emotion regulation at work

1. Emotion regulation at work / Rebecca J. Erickson, James M. Diefendorff, Karen Niven and Nai- Wen Chi

2. Intrapersonal emotion regulation at work / Daniel J. Beal, Jill M. Sundie and John P. Trougakos

3. Interpersonal emotion regulation at work / Karen Niven

4. Motivated emotion regulation at work: Why individuals manage their own and others' feelings in organizations / Uta K. Bindl and Isabelle de Roche

5. Intended and unintended outcomes of emotion regulation for individual, relational, and organizational well-being / Tammy English and Tabea Springstein

Part II: Emotion regulation in different occupations and roles

6. Emotion regulation as leadership / Hector P. Madrid, Karen Niven and Rodrigo Alday

7. Emotion regulation as teamwork / Cristian Vasquez, David Holman and Robin Martin

8. How an intrapersonal emotion regulation 'detour' undergirds effective compassionate responding at work / Jacoba Lilius and Kerry Roberts Gibson

9. Emotion regulation in death work / Nai-Wen Chi

10. The emotion regulation of performance work / Stina Bergman Blix and Alessandra Minissale

11. Emotion regulation as duty in public service jobs / Sharon Mastracci and Mary E. Guy

12. Emotion regulation in dirty work / Connie I.M. Chan, Long W. Lam and Jennifer Y.M. Lai

13. Emotion regulation in sport contexts / Christopher R.D. Wagstaff, Rebecca F. Hings and Alessandro Quartiroli

Part III: Structural influences on emotion regulation at work

14. A gendered perspective to emotion regulation in the workplace / Nitya Chawla, Anna Lennard, Amy L. Bartels, Chi Nguyen and Allie Garcia

15. Emotion regulation at work as racialized emotional labor / Alicia Grandey, Tayana Rich, Xin Wei Ong, Suzuka Yamane and Baya Manjezi

16. Age and emotion regulation at work / Susanne Scheibe and Elissa El Khawli

17. Emotion regulation at work across cultures / Sarah Cameron, Joeri Hofmans and Batja Mesquita

18. Emotion regulation at work and home / Meghan A. Thornton-Lugo, James M. Diefendorff, Xin Wei Ong, Nicole E. Donaldson and Margaret I. Rahm

Part IV: Methodological advances

19. Quantitative advances in the study of emotion regulation at work / Allison S. Gabriel, Stuti Thapa, Aqsa Dutli and Louis Tay

20. Qualitative advances in research on emotion regulation at work / Marci Cottingham, Laura Keesman and Cade Apton

21. Artificial intelligence for emotion regulation at work / Uichin Lee, Duri Lee, Eunji Park and Heejeong Lim

22. Use of computational modeling in research of emotion regulation at work / Sabina Samipour-Biel, Garett Howardson and Deborah Amoako-Atta

23. Workplace interventions for improving emotion regulation / Erin M. Richard

Part V: Looking to the future

24. Mindful emotion regulation at work / Samantha Sim and Jochen Reb

25. Understanding the ethics, fairness, and justice of emotion regulation in the workplace / Anna N. Hoover, Nicolina Taylor, Kelly P. Weeks and Deborah E. Rupp

26. Looking to the future: Emotion requirements and regulation in virtual work / Hadar Nesher Shoshan and Miriam Schilbach

27. The future of emotion regulation at work / James M. Diefendorff, Karen Niven, Rebecca J. Erickson and Nai-Wen Chi.

Notes:

Includes bibliographical references and index.

Description based on print record.

ISBN:

9781035314607 (e-book)

Access Restriction:

Restricted for use by site license.