Emotional intelligence and public relations : EQ is the new IQ / Weiwu Zhang.

Format:

Book

Contributor:

Zhang, Weiwu, editor.

Taylor & Francis eBooks

Series:

Routledge new directions in public relations and communication research

Routledge New Directions in PR & Communication Research

Language:

English

Subjects (All):

Emotional intelligence.

Public relations--Psychological aspects.

Public relations.

Physical Description:

1 online resource : illustrations.

Place of Publication:

Abingdon, Oxon ; New York, NY : Routledge, 2026.

Contents:

Chapter 1Introduction: Emotional Intelligence and Public RelationsWeiwu ZhangChapter 2The Vital Role of Emotional Intelligence for Public Relations Roles, Leadership, and the ProfessionMelissa D. DoddChapter 3Emotional Intelligence and Internal CommunicationSilvia Ravazzani and Alessandra MazzeiChapter 4Emotional Intelligence and the Power of Self-Reflection in Public Relations LeadershipElina V. Erzikova and Bruce K. BergerChapter 5Listening as a "Secret Weapon:" How Emotional Intelligence and Mindfulness Drive Public Relations OutcomesZifei Fay Chen and Katie R. PlaceChapter 6Emotional Intelligence and Intercultural Public RelationsLan Ni and Zahra T. KhanChapter 7An Integrated Model of Emotional Intelligence and Work-Life Balance in Public RelationsYi Luo, Dongdong Yang, and Hua JiangChapter 8Integrating Emotional Intelligence with Various Theoretical Perspectives in Health Public RelationsPratiti Diddi, Sushma Kumble, and Sojung Claire KimChapter 9Emotional Intelligence and Crisis CommunicationJin-Ae KangChapter 10Human-Centered Public Relations: Harnessing Emotional Intelligence to Drive Diversity, Equity, and InclusionSavannah Henderson and Luke CapizzoChapter 11The Listening Leader: How Emotional Intelligence Enhances Workplace Relationships and OutcomesJulie O'NeilChapter 12Emotional Intelligence and Social Capital in Public Relations: The Entanglement of Emotion Management and Organizational RelationshipsJeannette Iannacone and Erich J. SommerfeldtChapter 13Emotional Intelligence and Public Relations in the FutureWeiwu Zhang

Notes:

Electronic reproduction. London Available via World Wide Web.

Online resource; title from pdf information screen (Taylor and Francis, viewed October 15, 2025)

Other Format:

Print version:

ISBN:

9781003592587

1003592589

9781040599440

1040599443

9781040598719

1040598714

Publisher Number:

40032961218

CIPO000289040

Access Restriction:

Restricted for use by site license.