Win from within : build organizational culture for competitive advantage / James L. Heskett ; foreword by John Kotter.

Format:

Book

Author/Creator:

Heskett, James L., author.

Contributor:

Kotter, John P., 1947- writer of foreword.

Language:

English

Subjects (All):

Corporate culture.

Organizational behavior.

Organizational effectiveness.

Physical Description:

1 online resource (160 pages)

Place of Publication:

New York : Columbia University Press, [2022]

Summary:

Win from Within offers a playbook for developing and deploying organizational culture that enables outsized results. It is a groundbreaking demonstration of culture's role as a foundation for strategic success-and its measurable impact on the bottom line.

Contents:

Frontmatter

CONTENTS

Foreword

Acknowledgments

Introduction

1, Culture: The Nearly Perfect Competitive W

2. Culture Engages Employe

3. How Culture Drives Performance: Follow the Money

4. Why Some Organizations Engage Employees (and Customers) Better Than Others

5. How Effective Cultures Are Sustained

6. Culture, Engagement, and Work from An

7. Change the Culture

8. Lead for Competitive Advantage Through Culture

Appendix: A Robust, Culture-Based Balanced Scorecard Audit

Notes

Index

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9780231554824

0231554826

OCLC:

1252740891