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Understanding Public Services : A Contemporary Introduction.
- Format:
- Book
- Author/Creator:
- Sarter, E. K.
- Language:
- English
- Subjects (All):
- County services--Great Britain.
- County services.
- Public administration--Great Britain.
- Public administration.
- Physical Description:
- 1 online resource (197 pages)
- Edition:
- 1st ed.
- Place of Publication:
- Bristol : Policy Press, 2023.
- Summary:
- Dive inside this textbook for an accessible guide to the discipline of public services; explore core public service topics and understand the fundamental elements of working in the public services.
- Contents:
- Front Cover
- Understanding Public Services: A Contemporary Introduction
- Copyright information
- Dedication
- Table of contents
- List of figures, tables and boxes
- Notes on contributors
- Introduction: Defining and understanding public services
- Defining public services
- Public service functions
- Public service functions and the policy process
- Public services and social policy
- Overview of book
- Language use
- Pedagogical features
- References
- PART I Public services and the welfare state
- 1 Public services and public policies
- Introduction
- The policy process
- Actors and ideas
- Conflicting goals and wicked issues
- Public services and public policies
- Public services and the implementation of public policies
- Trends and developments
- Summary
- Key points
- Questions
- Further reading
- 2 Mixed economy
- Emergency public services and mixed provision
- Mixed provision of welfare services
- 3 Public services and the law
- Supranational institutions and the law
- The UN
- World Trade Organization
- International Criminal Court
- European Union
- National law: the UK context
- Regional and local law
- Devolution and UK regional law
- Local law
- PART II The internal dynamics of public services
- 4 Organisations and institutions
- External dynamics driving organisational change
- Political influences
- Economic influences
- Social influences
- Managing internal dynamics of organisational change
- Techniques to manage change
- Barriers to change
- Further reading.
- References
- 5 Strategy and strategic management
- Strategic management: context, content and process
- Strategic context
- Strategy content and strategic choices
- Strategy processes: formulation and implementation
- 6 Leadership and management
- Understanding leadership
- Leadership theory
- Understanding management
- Classic theories about management
- Modern management
- Bringing management and leadership together
- PART III Achieving social and environmental impact
- 7 Public services and the challenge of sustainability
- Sustainability: a multidimensional concept
- Sustainability challenges: from the tragedy of the commons to conflicts and trade-offs
- Sustainability in practice: a focus on public purchasing
- Sustainable public procurement
- Sustainable public purchasing between cost considerations and social impact
- 8 Public services and equality
- Considering equality
- Equality for whom?
- Equality and public services
- 9 Public services and the environmental crisis
- The environmental crisis
- The environmental crisis and inequality
- Public services and the environmental crisis: between adaptation and mitigation
- 10 Adapting organisations: public services, climate change and the energy transition
- Introduction.
- Setting the policy context for public service actors in the climate change era
- Climate change as a challenge
- Non-energy transition compatible strategies are no longer an option
- Public services' importance as actors for the mitigation of climate change
- Public services as actors in the energy transition
- Conclusion: Current developments and the future of public services
- Recent, current and future challenges and changes
- Changing balance of power among different political levels
- Changes in public service management in response to political change
- Technological change: challenges and opportunities
- Considering solutions
- The future of public services and the 21st-century civil servant
- Index.
- Notes:
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 9781447364016
- 1447364015
- 9781447364023
- 1447364023
- OCLC:
- 1370496430
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