Leadership in tourism and hospitality / edited by Rob Hallak (Associate Professor in Management, University of South Australia, Australia), Michael J. Mustafa (Associate Professor of Entrepreneurship and Management, University of Nottingham Malaysia, Malaysia) and Craig Lee (Associate Professor of Tourism, University of South Australia).

Format:

Book

Contributor:

Hallak, Rob, editor.

Mustafa, Michael J., editor.

Lee, Craig, editor.

Edward Elgar Publishing, publisher.

Language:

English

Subjects (All):

Tourism--Management.

Tourism.

Genre:

Electronic books.

Physical Description:

1 online resource (260 pages)

Edition:

First edition.

Place of Publication:

Northampton : Edward Elgar Publishing, 2025.

Summary:

"This insightful book elucidates the latest advances on leadership in tourism and hospitality, featuring cutting-edge conceptual and empirical research from renowned international scholars. Presenting the latest research on leadership theories, behaviors, and strategies, it analyzes leadership across a variety of contexts including within tourism destinations and organizations, through crisis and for sustainability. Contributing authors cover current debates on leadership, strategy, and innovation, and explore responsible and entrepreneurial management at macro, micro, and meso levels of analysis. Highlighting key features of strong leadership, such as flexibility and an interactive approach, chapters emphasize that effective management optimizes performance, increases customer satisfaction and improves sustainability in these organizations. Leadership in Tourism and Hospitality is a vital resource for scholars and students of tourism management. Industry practitioners, policymakers, and destination managers involved in the governance and strategy of tourism and hospitality organizations will also benefit from its actionable recommendations"-- Provided by publisher.

Contents:

Contents: 1. An Introduction to leadership in tourism and hospitality / Rob Hallak, Michael J. Mustafa, and Craig Lee

2. Leadership and stewardship in destination management / Julia N. Albrecht and Marco Haid

3. Unlocking diversity: Deib in tourism and hospitality job advertisements in Australia / Willem J. L. Coetzee

4. Leadership, strategy, and innovation intourism and hospitality / Álvaro Dias

5. Cultivating psychological well-being in tourism organisations through need-supportive leadership / Susan Houge Mackenzie

6. Hospitality as an environment for hospitable leadership? / David Williamson and Candice Harris

7. Change and leadership in tourism and hospitality / Moises Vera, Madalyn A. Scerri, and Simon Pawson

8. The role of leadership in shaping work climate / Katharina Wickel, Montserrat Crespi-Vallbona, and Nuria Louzao

9. Leader-member exchange and conflict resolution / Pola Q. Wang

10. Harnessing human capital / Hazel Melanie Ramos

11. Charting safety horizons / Estefania Basurto-Cedeno, Lori Pennington-Gray, and Xavier Basurto

12. Responsible leadership / Siew Wei Gan and Siew Chen Sim

13. Leadership and digital transformation / Peter O'Connor

14. Entrepreneurial leadership in tourism and hospitality / Rob Hallak.

Notes:

Includes bibliographical references and index.

Description based on print record.

ISBN:

9781035326280 (e-book)

Access Restriction:

Restricted for use by site license.