Guidance on Preparing Water Service Delivery Plans : a Manual for Small to Medium-Sized Water Utilities in Africa and Similar Settings.

Format:

Book

Author/Creator:

Masinde, Kizito, author.

Contributor:

Rouse, Michael J.

Jepkirui, Martha.

Language:

English

Subjects (All):

Water-supply--Africa.

Water-supply.

Physical Description:

1 online resource (28 pages)

Edition:

1st ed.

Other Title:

Guidance on Preparing Water Service Delivery Plans

Place of Publication:

London : IWA Publishing, 2021.

Summary:

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world.

Contents:

Cover

Content

Acknowledgements

Foreword

Part 1

1. Introduction

1.1. Service delivery planning

2. Determining the current status of performance indicators

3. Setting objectives/targets and identifying actions

4. Developing a cost plan

5. Using the financial model

5.1. Populating the spreadsheets

5.1.1. Basic assumptions, water tariff and population

5.1.2. Information requirements for the Inputs sheet

Part 2

6. The Milele Town service delivery plan, cost plan and financial model

6.1. The cost plan

6.2. Development 1. Improved revenue collection

6.2.1. Metering all customers

6.2.2. Updating customer databases

6.2.3. Improvement to the current meter reading and billing system 5

6.2.4. Capacity building for staff

6.2.5. Installation of five automated water dispensers in dormant water kiosks

6.2.6. Customer engagement through regular public meetings

6.3. Development 2. Increased supply coverage by network extension

6.3.1. Detailed mapping of distribution network

6.3.2. Expansion of the network by an average of 10 km per annum

6.4. Development 3. Drinking water quality

6.5. Development 4. Reduction in distribution system leakage

6.5.1. Metering of all production boreholes

6.5.2. Set up of leak detection teams with training and capacity building

6.5.3. Active leak detection and leak repairs

6.5.4. Purchase of leak detection equipment

6.5.5. Stock of materials for leak repairs

6.5.6. Creating a network model, conducting comprehensive NRW survey to determine physical and commercial losses and design of district metred areas

6.5.7. Replacement of PVC pipeline with HDPE

6.6. Financing of the delivery plan

6.6.1. Tariffs

6.6.2. Combination funding

7. Annex.

Notes:

Description based on publisher supplied metadata and other sources.