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Seven reasons to strengthen your customer benefits focus / Allen Weiss, Deborah J. MacInnis.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Weiss, Allen, author.
MacInnis, Deborah J., author.
Series:
MITSloan management review ; reprint 66131.
MITSloan management review ; reprint 66131
Language:
English
Subjects (All):
Consumer satisfaction.
Physical Description:
1 online resource (6 pages)
Edition:
[First edition].
Place of Publication:
[Place of publication not identified] : MIT Sloan Management Review, 2024.
Summary:
Customers don't want your product: They want your product's benefits. However, many companies and marketing leaders still fail to appreciate how focusing on customer benefits can unlock new opportunities -- for innovation, customer satisfaction, and growth. Learn seven significant reasons why you should put customer benefits first, as well as key questions to ask about your customer benefits focus.
Notes:
OCLC-licensed vendor bibliographic record.
OCLC:
1546465018
Publisher Number:
53863MIT66131

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