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Resiliency models and addressing future risks for family firms in the tourism industry / [edited by] Anita Zehrer, Gundula Glowka, Katrin Magdalena Schwaiger, and Victoria Ranacher-Lackner.
- Format:
- Book
- Series:
- Advances in hospitality, tourism, and the services industry book series.
- Advances in Hospitality, Tourism, and the Services Industry Book Series
- Language:
- English
- Subjects (All):
- Tourism--Risk management.
- Tourism.
- Family-owned business enterprises--Risk management.
- Family-owned business enterprises.
- Small business--Management.
- Small business.
- Organizational resilience.
- COVID-19 (Disease)--Economic aspects.
- COVID-19 (Disease).
- Physical Description:
- 22 PDFs (361 pages)
- Place of Publication:
- Hershey, Pennsylvania : IGI Global, [2021]
- System Details:
- Mode of access: World Wide Web.
- Summary:
- "This book provides an in-depth examine of tourism family firms since these firms tend to provide solutions for challenges such as dealing with uncertainty, becoming or staying resilient, and creating sustainable tourism destinations byconnecting knowledge from family business research to tourism research"-- Provided by publisher.
- Contents:
- Section 1. Being resilient throughout crises. Chapter 1. Family business tourism risk in the context of coronavirus pandemic ; Chapter 2. The COVID-19 pandemic and organizational resilience in hospitality family firms: a qualitative approach ; Chapter 3. How small hotel owners practice resilience: longitudinal study among small family hotels in Croatia
- Section 2. Creating opportunities through crisis. Chapter 4. Resilience as an opportunity approach: challenges and perspectives for private sector participation on a community level ; Chapter 5. Family firm management in turbulent times: opportunities for responsible tourism
- Section 3. Reacting in times of change. Chapter 6. The risk perception of family business owner-manager in the tourism industry: a qualitative comparison of the intra-firm senior and junior generation ; Chapter 7. Heurigen 2.0: succession processes of family-owned wine taverns in Northern Burgenland ; Chapter 8. Crisis favors the prepared firm: how organizational ambidexterity relates to perceptions of organizational resilience
- Section 4. Digitalizing the tourism product: risk or opportunity?. Chapter 9. Physically apart, emotionally close: how family-run hotels used Instagram during the COVID-19 pandemic social media crisis communication during the COVID-19 pandemic ; Chapter 10. Travellers' resilience to major travel risks of today: global terrorism and pandemic disease
- opportunities and challenges for small tourism businesses ; Chapter 11. Dealing with the risks of information overload: promoting a mindful surprise culture on farm holidays.
- Notes:
- Description based on print version record.
- Includes bibliographical references and index.
- ISBN:
- 9781799873549
- 1799873544
- OCLC:
- 1236899825
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