Harnessing AI to improve government services and customer experience : hearing before the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Eighteenth Congress, second session, January 10, 2024.

Format:

Book

Government document

Author/Creator:

United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs, author.

Series:

United States. Congress. Senate. S. hrg. ; 118-225.

S. hrg. ; 118-225

Language:

English

Subjects (All):

Internet in public administration--United States.

Internet in public administration.

Artificial intelligence--Government policy--United States.

Artificial intelligence.

Genre:

Legislative hearings.

Physical Description:

1 online resource (iii, 79 pages) illustrations.

Other Title:

Harnessing artificial intelligence to improve government services and customer experience

Place of Publication:

Washington : U.S. Government Publishing Office, 2025.

Participant:

Hearing witnesses: Jennifer Pahlka, Author, Recoding America: Why Government Is Failing in the Digital Age And How We Can Do Better, Former U.S. Deputy Chief Technology Officer; Beth Blauer, Associate Vice Provost for Public Sector Innovation, Johns Hopkins University; Beth Simone Noveck, Ph.D., Chief Innovation Officer, State of New Jersey, Professor of Experiential AI, Northeastern University.

Notes:

In scope of the U.S. Government Publishing Office Cataloging and Indexing Program (C&I) and Federal Depository Library Program (FDLP).

Includes bibliographical references.

Date of hearing: 2024-01-10.

Description based on online resource, PDF version; title from title page (GovInfo, viewed August 25, 2025).

Other Format:

Print version: United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Harnessing AI to improve government services and customer experience.

OCLC:

1534287578

Publisher Number:

54-718 (GPO jacket number)