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Digital innovations for customer engagement, management, and organizational improvement / Kamaljeet Sandhu.
- Format:
- Book
- Author/Creator:
- Sandhu, Kamaljeet, 1970- author.
- Series:
- Advances in business strategy and competitive advantage.
- Advances in business strategy and competitive advantage (ABSCA) book series
- Language:
- English
- Subjects (All):
- Customer relations--Technological innovations.
- Customer relations.
- Technological innovations--Management.
- Technological innovations.
- Organizational learning.
- Organizational change.
- Physical Description:
- 19 PDFs (278 pages)
- Place of Publication:
- Hershey, Pennsylvania : IGI Global, [2020]
- System Details:
- Mode of access: World Wide Web.
- Summary:
- "This book discusses and strategizes the latest technologies and innovations and their integration, implementation, and use in businesses, as well as lifelong learning strategies in a digital environment"-- Provided by publisher.
- Contents:
- Chapter 1. The digital value propositions for virtual business incubators
- Chapter 2. Application of the effective innovation leadership model in a digital innovation project: case study
- Chapter 3. Developing and validating a theoretical model to evaluate customer satisfaction of e-services
- Chapter 4. A study of digital acceptance of ERP systems for improved financial performance
- Chapter 5. Unit of analysis in digitally-enabled electronic procurement research: a literature analysis
- Chapter 6. A systematic study for digital innovation in management education: an integrated approach towards problem-based learning in Vietnam
- Chapter 7. Digital innovation for transformation of learning management systems at universities
- Chapter 8. Gamification in e-commerce: enhancing digital customer engagement through game elements
- Chapter 9. The role of Iinternet banking in the presentation and marketing of financial services and products in a digital environment
- Chapter 10. Digital learning analytics recommender system for universities
- Chapter 11. Dot.com Price bubble for the venture capital growth of digital companies
- Chapter 12. Innovative method of lifelong learning in the digital environment.
- Notes:
- Description based on print version record.
- Includes bibliographical references and index.
- ISBN:
- 9781799851738
- OCLC:
- 1154383716
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