Management consulting today and tomorrow : perspectives and advice from leading experts / [edited by] Thomas H. Olson, Flemming Poulfelt.

Format:

Book

Contributor:

Olson, Thomas H., editor.

Poulfelt, Flemming, editor.

Language:

English

Subjects (All):

Business consultants.

Consulting firms.

Physical Description:

1 online resource (466 pages) : illustrations

Edition:

Second edition.

Place of Publication:

New York, NY : Routledge, 2017.

Summary:

This new edition gathers more than 22 experts to outline the theory behind consulting, providing insight into change processes and management issues in the field. The business of consulting has grown faster than most other businesses, due not only to increased demand by clients, but also to the innovative capabilities of numerous consulting firms as they develop new services. Divided into six parts, the book introduces readers to the consulting industry, addressing the major practice areas, contexts, and implementations of the field. Significant updates detail the effect of the economic troubles between 2004 and 2010 and then 2010 and now; analyze the market response to consulting in recent years; and provide a more thorough understanding of how consulting is applied in the different areas of a business, such as operations, marketing, and finance. Introductions written by the editors offer further insight into the themes and learning goals of each section, helping readers to recognize the elements of a successful consultation, and utilize their new skill set. The text concludes with a look at the future of consulting with regards to ethics standards and how strong manager-client relationships contribute to financial growth. Readers will also learn how the developing field of entrepreneurship creates new economic structures and job opportunities. Practitioners, consultants, clients, faculty, and students of business and management will learn not only how to consult, but also gain the skills needed to adapt to and lead organizational change, giving them a competitive edge when they enter the field.

Contents:

part, I Consulting Industry, Skills, and Professionalism

chapter 1 The Changing Global Consulting Industry / Flemming Poulfelt Thomas H. Olson Flemming Poulfelt Arvind Bhambri Larry Greiner

chapter 2 Professionalism in Consulting / David Maister

chapter 3 The Marketing and Selling of Consulting Services / Robert Duboff Peter R. Giulioni

part, II Major Practice Areas in Consulting

chapter 4 IT Management Consulting The Industry and Profession / Michael A. Mische

chapter 5 Strategy and Organization Consulting / David A. Nadler Adrian J. Slywotzky

chapter 6 Trust-Based Selling of Consulting Services / Charles H. Green

chapter 7 Operations Management Consulting / Richard B. Chase K. Ravi Kumar Peter R. Giulioni

chapter 8 Human Resources Consulting: 2016 / Gerald E. Ledford Edward E. Lawler Susan Mohrman

part, III Consulting in Different Contexts

chapter 9 Consulting to CEOs and Boards / Mark B. Nadler David A. Nadler

chapter 10 Consulting on the Global Stage / Matthew C. Heim

chapter 11 Public Sector Consulting / Thomas H. Olson

part, IV Implementation in Consulting

chapter 12 Intervention Strategies in Management Consulting / Tom Cummings

chapter 13 Consulting to Integrate Mergers and Acquisitions / Anthony F. Buono

chapter 14 Business Transformation and Innovation Consulting / Matthew C. Heim

part, V Managing and Growing the Consulting Firm

chapter 15 Managing Growth Stages in Consulting Firms / Larry Greiner James Malernee

chapter 16 High–Performance Consulting Firms / Jay W. Lorsch

chapter 17 Knowledge Management in Consulting / Michael A. Mische

part, VI Looking Ahead at Management Consulting

chapter 18 Ethics and the Trusted Advisor / Charles H. Green

chapter 19 Consulting in Entrepreneurship Essential Foundations for Consultants / Rickie A. Moore.

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-317-30057-2

1-315-64829-6

1-317-30058-0

9781315648293

OCLC:

993991336