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Leader Upheaval : A Guide to Client-Centricity, Culture Creation, and Collaboration.
- Format:
- Book
- Author/Creator:
- DeStefano, Michele.
- Language:
- English
- Subjects (All):
- Practice of law--Social aspects--United States.
- Practice of law.
- Practice of law--Technological innovations--United States.
- Lawyers--Effect of technological innovations on--United States.
- Lawyers.
- Leadership--United States.
- Leadership.
- Success in business--United States.
- Success in business.
- Physical Description:
- 1 online resource (0 pages)
- Edition:
- 1st ed.
- Place of Publication:
- Cleveland : American Bar Association, 2024.
- La Vergne : American Bar Association, 2024.
- Summary:
- "This book provides an actionable roadmap for leaders to enhance client-centricity, shift mindsets, and create the right teaming climate so that a culture of collaboration, innovation, and inclusivity can thrive. Derived from over 280 interviews with senior executives in professional services and their clients-along with hands on experience leading hundreds of multidisciplinary teams on innovation journeys-Professor DeStefano reveals the path to successful collaboration and innovation efforts in professional services, including how to avoid the pitfalls that lead to failure."-- Provided by publisher.
- Contents:
- The key priorities of corporate clients require innovation
- New expectations call for a move from what we do to how we do it
- Client-centricity : a move from services to experiences and from traditional to adaptive leadership
- The new value equation in professional services : honing the mindset and skill set of an innovator
- First things first : the art of collaboration and change starts with you
- The three rules of engagement : transforming leadership style and enhancing collaboration
- S.A.F.E.T.Y. : a recipe for culture creation
- There's nothing soft about culture creation : sometimes to be for the birds you need to be a big bird
- Progress needs procedure : to lead, you must manage
- Managing without a marketing plan and a method is madness
- Overview of the 3-4-5 method and why it works.
- Notes:
- Title from eBook information screen..
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 9781639053506
- 1639053506
- OCLC:
- 1432601318
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