ICT tools and applications for accessible tourism / Celeste Eusebio, Leonor Teixeira, Maria Joao Carneiro.

Format:

Book

Author/Creator:

Eusebio, Celeste, 1971- author.

Carneiro, Maria, 1970- author.

Teixeira, Leonor, 1971- author.

Series:

Advances in hospitality, tourism, and the services industry book series.

Advances in Hospitality, Tourism, and the Services Industry Book Series

Language:

English

Subjects (All):

Tourism--Information technology.

Tourism.

Tourism--Management.

Tourism--Social aspects.

Physical Description:

356 p.

Place of Publication:

Hershey, Pennsylvania : IGI Global, [2021]

Summary:

The contribution of tourism to create an inclusive society requires the adoption of new approaches and strategies that promote the accessibility of tourism destinations, allowing all people, regardless of their health condition, to enjoy tourism experiences. To accomplish this objective, it is of utmost relevance to promote the active involvement of all stakeholders of the tourism system (demand, supply, government entities, and educational institutions) in the creation of accessible and adapted tourism products. However, the scarce literature in this area suggests that the people working in the tourism industry are not usually aware of several needs and travel constraints of persons with disabilities and that the information delivered by traditional information sources to this market is frequently inadequate, inaccurate, or incomplete. Therefore, the information and communication technologies (ICTs) may have a crucial role to overcome the several travel constraints that these people face to plan and carry out a tourism trip as well as to enable supply agents to develop accessible tourism products. Despite this, although in recent years research regarding accessible tourism has increased, the number of studies on the contributions of ICTs for the development of accessible research is scarce. 'ICT Tools and Applications for Accessible Tourism' provides theoretical and practical contributions for accessible tourism in the growing tourism market for social responsibility issues and as an excellent business opportunity. Chapters within this critical reference source cover the academic discussion of global accessible tourism, increased knowledge of disabilities, ICTs that can be used, and emerging technologies. This book is intended for all practitioners in the tourism industry along with IT specialists, government officials, policymakers, marketers, researchers, academicians, and students who are interested in the latest tools, technologies, and research on accessible tourism.

Contents:

Chapter 1. The impact of ICTs on accessible tourism: evidence based on a systematic literature review

Chapter 2. The challenges of accessible tourism information systems for tourists with vision impairment: sensory communications beyond the screen

Chapter 3. Travel by people with physical disabilities: constraints and influences in the decision-making process

Chapter 4. Use of the Internet to plan tourism trips by people with special needs

Chapter 5. Smart cities and accessible tourism: a systematic review

Chapter 6. Smart and accessible cities?: not always the case for accessible tourism initiatives in Buenos Aries and Sydney

Chapter 7. Accessibility to spa experiences

Chapter 8. An empirical investigation of the accessibility of official European tourism websites

Chapter 9. Competitiveness factors of accessible tourism e-travel agencies

Chapter 10. Museum website accessibility examined using automatic diagnostic tools: a study in Portugal

Chapter 11. The accessibility of museum websites: the case of Barcelona

Chapter 12. Assistive technologies in museums for people with visual impairments

Chapter 13. Virtual reality (VR) and augmented reality (AR) technologies for accessibility and marketing in the tourism industry.

Notes:

Description based on print version record.

ISBN:

1-7998-6431-6

1-7998-6430-8