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Art of complaining : Canada's consumer action guide / Phil Edmonston.
- Format:
- Book
- Author/Creator:
- Edmonston, Louis-Philippe, author.
- Language:
- English
- Subjects (All):
- Consumer protection--Canada.
- Consumer protection.
- Consumer education--Canada.
- Consumer education.
- Physical Description:
- 1 online resource (120 p.)
- Edition:
- 2nd ed.
- Place of Publication:
- Toronto, Ontario : Dundurn, 2013.
- Summary:
- Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in "The Art of Complaining." Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.
- Contents:
- Why complain?
- Your legal rights
- How to get your money back
- How to complain successfully
- How to navigate the legal system
- Issues you may want to complain about.
- Notes:
- Description based on online resource; title from PDF cover (Ebrary, viewed January 6, 2017).
- ISBN:
- 1-4597-1944-1
- OCLC:
- 860709316
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