Human + Machine, Updated and Expanded : Reimagining Work in the Age of AI / Paul R. Daugherty and H. James Wilson.

Format:

Book

Author/Creator:

Daugherty, Paul R., author.

Wilson, James H., author.

Language:

English

Subjects (All):

Technological innovations.

Artificial intelligence.

Business--Data processing.

Business.

Physical Description:

1 online resource (337 pages)

Edition:

First edition.

Place of Publication:

Boston, Massachusetts : Harvard Business Review Press, [2024]

Summary:

"Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate. Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader's guide" with the five crucial principles required to become an AI-fueled business. Human + Machine provides the missing and much-needed management playbook for success in our new age of AI"-- Provided by publisher.

Contents:

Intro

Contents

Introduction: What's Our Role in the Age of AI?

Part One: Imagining a Future of Humans + Machines . . . Today

Ch 1: What You Need to Know about Generative AI

Ch 2: The Self-Aware Factory Floor

Ch 3: Accounting for Robots

Ch 4: The Ultimate Innovation Machine

Ch 5: Say Hello to Your New Front-Office Bots

Part Two: The Missing Middle

Ch 6: Rearing Your Algorithms Right

Ch 7: Super Results from Everyday People

Ch 8: A Leader's Guide to Reimagining Process

Ch 9: Extending Human + Machine Collaboration

Conclusion: Creating Your Future in the Human + Machine Era

Postscript: Our Commitment to Skills for the Age of AI

Notes

Index

Acknowledgments

About the Authors.

Notes:

Includes index.

Description based on publisher supplied metadata and other sources.

Description based on print version record.

ISBN:

9781647827212

1647827213

OCLC:

1446805844