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Assertiveness in the workplace : personal and business competitiveness in emerging and developing countries / edited by Connie Atristain-Suárez and Susana Castaños-Cervantes.
- Format:
- Book
- Language:
- English
- Subjects (All):
- Assertiveness (Psychology).
- Interpersonal relations.
- Psychology, Industrial.
- Success in business--Psychological aspects.
- Success in business.
- Physical Description:
- 1 online resource (xxiv, 237 pages) : illustrations, map
- Edition:
- First edition.
- Place of Publication:
- Leeds : Emerald Publishing, 2025.
- Contents:
- Cover
- Assertiveness in the Workplace
- Assertiveness in the Workplace: Personal and Business Competitiveness in Emerging and Developing Countries
- Copyright Page
- Dedication
- Contents
- List of Figures and Tables
- About the Editors
- About the Contributors
- Preface
- Acknowledgements
- 1. Assertiveness in the Workplace: Personal and Business Competitiveness in Emerging and Developing Countries
- Abstract
- Introduction
- Assertiveness Statement: Exploring Its Definition
- The Importance of Assertiveness in the Business Environment: Its Role in Effective Communication and Business Management
- Objectives, Research Questions, and Structure of This Book
- Key Terms and Definitions
- References
- I
- Assertiveness as a Personal Feature for Competitiveness and Business Success
- 2. Assertive Communication for Personal and Business Success
- Assertive Communication: The Differences Between Aggressive, Passive and Assertive Communication
- Characteristics of Assertive Personalities
- Assertive Communication and Conflict Resolution
- Competing
- Accommodating
- Avoiding
- Compromising
- Collaborating/Cooperating
- Characteristics of an Assertive Personality in the Work Environment
- Advantages of Assertiveness
- Attributes of Assertiveness
- External Manifestations
- Internal Manifestations
- Assertiveness of a Leader
- Assertive Leaders
- Autocratic (Authoritarian) Leadership
- Advantages of Authoritarian Leadership
- Disadvantages of Authoritative Leadership
- Democratic (Participative) Leadership
- Advantages of Participative Leadership
- Disadvantages of Participative Leadership
- Laissez-Faire (Delegative) Leadership
- Disadvantages of Participative Leadership
- Coercive Leadership Style
- Authoritative Leadership Style
- Affiliative Leadership Style
- Democratic Leadership Style
- Pacesetting Leadership Style
- Coaching Leadership Style
- Transformational Leadership
- Transactional Leadership
- Assertiveness in Pursuing Goals and Personal Success
- Conclusion
- 3. Assertiveness, Trait Competitiveness and Perception of Performance as Emotional Intelligence Predisposing Factors
- Abstract
- Literature Review
- Emotional Intelligence and Assertiveness
- Emotional Intelligence and Individual Competitiveness
- Emotional Intelligence and Performance Perception at Work
- Literature in the Latin American Environment
- Models for Measuring Emotional Intelligence
- Mayer and Salovey Model and Extremera and Fernández-Berrocal Model (TMMS-24)
- Goleman Model
- Other Models that Value Traits
- Types of Instruments for Measuring Emotional Intelligence
- Self-Report
- External Observer Reports
- Performance Test
- Methodology and Data
- Type of Study
- Notes:
- Includes bibliographical references.
- Electronic reproduction. Ipswich, MA Available via World Wide Web.
- Description based on online resource; title from digital title page (viewed on September 09, 2025).
- Other Format:
- Print version :
- Print version: Atristain-Suárez, Connie Assertiveness in the Workplace
- ISBN:
- 9781836622161
- 1836622163
- 9781836622147
- 1836622147
- Publisher Number:
- 90102362723
- CIPO000255912
- Access Restriction:
- Restricted for use by site license.
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