U.S. Customs and Border Protection: progress and challenges in recruiting, hiring, and retaining law enforcement personnel : report to congressional requesters.

Format:

Book

Government document

Author/Creator:

United States. Government Accountability Office, author, issuing body.

Gambler, Rebecca, author.

Language:

English

Subjects (All):

U.S. Customs and Border Protection--Officials and employees--Recruiting.

U.S. Customs and Border Protection.

U.S. Customs and Border Protection--Personnel management.

Employee retention--United States.

Employee retention.

Law enforcement--Personnel management.

Law enforcement.

Employees--Recruiting.

Personnel management.

United States.

Genre:

Online resources.

Physical Description:

1 online resource (iii, 66 pages) : color illustrations, color photographs

Other Title:

Progress and challenges in recruiting, hiring, and retaining law enforcement personnel

Place of Publication:

[Washington, D.C.] : United States Government Accountability Office, 2018.

Summary:

CBP is responsible for securing U.S. borders and employs nearly 45,000 law enforcement officers across its three operational components at and between U.S. ports of entry, in the air and maritime environment, and at certain overseas locations. In recent years, CBP has not attained target staffing levels for its law enforcement positions, citing high attrition rates in some locations, a protracted hiring process, and competition from other law enforcement agencies. GAO was asked to review CBP's efforts to recruit, hire, and retain law enforcement personnel. This report examines CBP's efforts to (1) recruit qualified law enforcement officers, (2) more efficiently hire law enforcement applicants, and (3) retain law enforcement officers. GAO recommends that CBP systematically collect and analyze data on departing law enforcement officers and use this information to inform retention efforts. DHS concurred with this recommendation.

Contents:

Background.

- CBP has enhanced its recruitment efforts and applications for law enforcement officer positions have increased.

CBP has taken steps to improve its hiring process, but the process remains lengthy.

CBP has enhanced its retention efforts, but does not systematically collect and analyze data on departing law enforcement personnel.

Conclusions.

Recommendations for executive action.

Agency comments and our evaluation.

Appendices.

Notes:

"June 2018."

"GAO-18-487."

Includes bibliographical references.

Description based on online resource; title from PDF cover page (GAO, viewed June 29, 2018).

OCLC:

1042247514