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Two case studies of successful strategic communication campaigns / Thomas P. Galvin.

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Format:
Book
Government document
Author/Creator:
Galvin, Thomas P., author.
Contributor:
Army War College (U.S.). Strategic Studies Institute, publisher.
Army War College (U.S.). Press, publisher.
Language:
English
Subjects (All):
Communications, Military--Case studies.
Communications, Military.
Communication policy--United States--Case studies.
Communication policy.
United States.
Genre:
Case studies
Case studies.
Physical Description:
1 online resource (xvii, 216 pages) : color illustrations, color map
Place of Publication:
Carlisle, PA : Strategic Studies Institute and U.S. Army War College Press, 2019.
Summary:
"Strategic communication has come to be a popular term to describe the process by which U.S. military organizations managed and unified their planned communications efforts. Unfortunately, joint doctrine leaves many of the words associated with strategic communication undefined, including themes and messages, and 'strategic communication' has long suffered from definitional problems. While many commentators and experts have criticized the shortcomings of U.S. communication efforts, especially in operational environments, very little attention has been given to documenting success stories that suggest tools that leaders can use to design and implement campaigns. This book details two case studies of successful strategic communication campaigns-the Multi-Year Roadmap in Stabilization Force-Bosnia and the creation of the U.S. Africa Command. Both campaigns began in environments unfavorable to the commanders and their organizations but, in both cases, the campaign helped turn perceptions of the command into a more favorable light. The book concludes by drawing on the facts of the two cases to present a general architecture for communication campaigns applicable in both enterprise and operational contexts" -- Publisher's description.
Contents:
Introduction
The problems with 'strategic communication'. Background on the term 'strategic communication'
The strategic communication campaign
Impetus for the case studies
Pettigrew's triangle as a lens
Case study I : the Bosnia multi-year road map (MYRM). Background of the MYRM
From the Dayton Accords to the turn of the century
Genesis of the MYRM
Maturity, early 2001 and beyond
Implications for communication campaigns
Limitations of the campaign and conclusion
Case study II : creation of U.S. Africa Command (USAFRICOM). Presidential decision in a caustic environment
The USAFRICOM leadership team
The first month, analysis phase
Winter 2007-2008 : continuing analysis and movement to planning
Planning phase and rapid growth, March-October 2008
Full operational capability, October 2008 and beyond
Analysis of the case studies. Content
Process
Context
Implications for strategic communication campaigns. Reasons to create named campaigns
Six essential questions for planning a communication campaign
Campaign architecture
Conclusion.
Notes:
"March 2019."
Includes bibliographical references.
Description based on online resource, PDF version; title from title page (SSI, viewed November 5, 2019).
Other Format:
Print version: Galvin, Thomas P., Two case studies of successful strategic communication campaigns
OCLC:
1101187405

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