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National Change of Address Program : audit report / Office of the Inspector General, United States Postal Service
- Format:
- Book
- Government document
- Author/Creator:
- United States Postal Service. Office of Inspector General, author.
- Language:
- English
- Subjects (All):
- United States Postal Service--Information technology.
- United States Postal Service.
- Street addresses--Government policy--United States.
- Street addresses.
- Confidential communications--United States.
- Confidential communications.
- Postal service--United States.
- Postal service.
- Computer security--United States.
- Computer security.
- Information technology.
- United States.
- Physical Description:
- 1 online resource (30 pages) : color illustrations, color maps
- Place of Publication:
- Arlington, VA : Office of the Inspector General, United States Postal Service, [2014]
- Summary:
- "More than 40 million Americans change their addresses annually and submit change of address (COA) orders to the U.S. Postal Service. Customers can submit orders electronically through the Internet or submit hard copy orders through the mail or at a Post Office retail counter. The Postal Service provides COA information for a fee through National Change of Address Linkage (NCOALink) to licensees who facilitate relationships with business mailers. NCOALink is an application containing about 160 million COA records. The Postal Service requires licensees and their customers to complete a Processing Acknowledgment Form (acknowledgement form) to comply with the Privacy Act of 1974 and document the companies' intended use of the data. Our objectives were to determine whether security controls over the COA manual process and NCOALink data adequately protect the confidentiality and integrity of customer data and identify potential solutions for improving the Postal Service's acknowledgement form process."--Page 1
- Notes:
- Some of report is redacted.
- Description based on online resource; title from PDF title page (USPS Inspector General WWW site, viewed February 25, 2021)
- "September 24, 2014"
- Includes bibliographical references
- "Report number IT-AR-14-010"
- OCLC:
- 1239746905
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