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Merchant mariner credentialing : Coast Guard performance measures could better address mariners' needs : report to congressional committees / U.S. Government Accountability Office.
- Format:
- Book
- Government document
- Author/Creator:
- United States. Government Accountability Office, author, issuing body.
- Language:
- English
- Subjects (All):
- United States. Coast Guard--Personnel management.
- United States.
- National Maritime Center (U.S.)--Rules and practice--Evaluation.
- National Maritime Center (U.S.).
- Merchant mariners--Certification--United States.
- Merchant mariners.
- Merchant mariners--Certification.
- Physical Description:
- 1 online resource (21 pages) : color illustrations
- Other Title:
- Coast Guard performance measures could better address mariners' needs
- GAO-23-106629 Merchant mariner credentialing process
- Place of Publication:
- Washington, DC : U.S. Government Accountability Office, 2023.
- Summary:
- Merchant mariners are civilian employees who work on a variety of public and privately-owned U.S. registered merchant, towing, and passenger vessels. Vessel owners hire merchant mariners for a variety of positions, each with different levels of skill and qualification requirements, such as deck officers, engineers, medical personnel, or stewards (e.g., food services). Mariners must possess a merchant mariner credential that indicates the holder meets the qualifications necessary for the mariner's position. The U.S. Coast Guard's National Maritime Center, within the Department of Homeland Security, has responsibility for issuing credentials to qualified mariners. However, over the past several years, questions have been raised about the time it takes and the technology used to process credential applications. This report addresses the Coast Guard's merchant mariner credentialing process, the volume and timeliness of processing applications, and how the Coast Guard measures the performance of its process.
- Notes:
- "July 26, 2023."
- "GAO-23-106629."
- In scope of the U.S. Government Publishing Office Catalog and Indexing Program (C&I) and Federal Depository Library Program (FDLP).
- Includes bibliographical references.
- Description based on online resource; title from PDF caption (GAO, viewed July 27, 2023).
- OCLC:
- 1391238573
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