Maturing defense support of civil authorities and the dual status commander arrangement through the lens of process improvement / Ryan Burke, Sue McNeil.

Format:

Book

Government document

Author/Creator:

Burke, Ryan, author.

McNeil, Sue, author.

Contributor:

Army War College (U.S.). Strategic Studies Institute, publisher.

Army War College (U.S.). Press, publisher.

Language:

English

Subjects (All):

Command and control systems--United States--Management.

Process control.

Interagency coordination--United States.

Civil-military relations--United States.

Emergency management--United States.

United States--Armed Forces--Civic action--Management.

Civil-military relations.

Command and control systems--Management.

Emergency management.

Interagency coordination.

United States.

Genre:

Online resources.

Physical Description:

1 online resource (x, 44 pages)

Place of Publication:

Carlisle Barracks, PA : Strategic Studies Institute and U.S. Army War College Press, 2015.

System Details:

text file

PDF

Summary:

"The authors advocate the integration of process improvement methods into future Defense Support of Civil Authorities (DSCA) operations. They briefly discuss alternative process improvement strategies and their current state of employment in a variety of DoD programs. Methods discussed include Lean Six Sigma, Total Quality Management, and Capability Maturity Models, the utility of such methods is demonstrated, and the value in applying process improvement methods to DSCA operations is articulated. Three recommendations are given to demonstrate how a usable process maturity model can be built and employed for future operations. The monograph concludes by reaffirming the inherent utility of, and advocating for, process improvement techniques as a way to mature future DSCA operations using the dual status commander arrangement"--Publisher's web site

Contents:

Introduction

Complexities of civil support operations

Hurricane Sandy and the dual status commander

Dual status commanders : support for needed improvements

Building a process model for DSCA operations

Recommended process and examples

Conclusion.

Notes:

"April 2015."

Paper version available for sale by the Superintendent of Documents, U.S. Government Publishing Office.

Includes bibliographical references (pages 38-44).

Online resource; title from PDF title page (SSI, viewed April 17, 2015).

Other Format:

Print version: Burke, Ryan. Maturing defense support of civil authorities and the dual status commander arrangement through the lens of process improvement

OCLC:

907543127