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Managing for results : opportunites to strengthen agencies' customer service efforts : report to congressional requesters.
Connect to full text Available online
View online- Format:
- Book
- Government document
- Author/Creator:
- United States. Government Accountability Office
- Language:
- English
- Subjects (All):
- Administrative agencies--Customer services--Management.
- Administrative agencies.
- Customer services--Government policy--United States.
- Customer services.
- United States.
- Physical Description:
- 1 online resource (ii, 53 pages) : illustrations
- Other Title:
- Opportunites to strengthen agencies' customer service efforts
- Customer service
- Place of Publication:
- [Washington, D.C.] : U.S. Govt. Accountability Office, [2010]
- Notes:
- Title from PDF title screen (GAO, viewed June 8, 2011).
- "October 2010."
- Includes bibliographical references.
- "GAO-11-44."
- OCLC:
- 730240171
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