Information management : challenges in federal agencies' use of Web 2.0 technologies : testimony before the Subcommittee on Information Policy, Census, and National Archives, Committee on Oversight and Government Reform, House of Representatives / statement of Gregory C. Wilshusen.

Format:

Book

Government document

Author/Creator:

Wilshusen, Gregory C.

Contributor:

United States. Congress. House. Committee on Oversight and Government Reform. Subcommittee on Information Policy, Census, and National Archives

United States. Government Accountability Office

Series:

Testimony ; GAO-10-872T.

Testimony ; GAO-10-872T

Language:

English

Subjects (All):

Web 2.0--Security measures.

Web 2.0.

Government communication systems.

Public administration--Citizen participation.

Public administration.

Physical Description:

1 online resource (14 pages).

Other Title:

Challenges in federal agencies' use of Web 2.0 technologies

Challenges of Web 2.0 technologies

Place of Publication:

[Washington, D.C.] : U.S. Govt. Accountability Office, [2010]

Summary:

"Web 2.0" technologies, such as Web logs ("blogs"), social networking Web sites, video and multimedia-sharing sites, and "wikis", are increasingly being utilized by federal agencies to communicate with the public. These tools have the potential to among other things, better include the public in the governing process. However agency use of these technologies can present risks associated with properly managing and protecting government records and sensitive information, including personally identifiable information. In light of the rapidly increasing popularity of Web 2.0 technologies, GAO was asked to identify and describe current uses of Web 2.0 technologies by federal agencies and key challenges associated with their use. To accomplish this, GAO analyzed federal policies, reports, and guidance related to the use of Web 2.0 technologies and interviewed officials at selected federal agencies including the Department of Homeland Security, the General Services Administration, and the National Archives and Records Administration"--Page 2. of pdf.

Contents:

What GAO Found

Background

Federal Agencies are Increasingly Using Web 2.0 Technologies

Determining Appropriate Agency Use of Web 2.0 Technologies Presents Challenges

Privacy and Security Challenges

Records Management and Freedom of Information Challenges

Federal Agencies Have Taken Steps to Identify and Start Addressing Web 2.0 Technology Issues

Contact and Acknowledgments.

Notes:

Title from title screen (GAO, viewed on 18 Aug. 2010).

"For release ... July 22, 2011."

Includes bibliographical references.

OCLC:

657413480