My Account Log in

2 options

Customer experience research, usability testing, and the Paperwork Reduction Act / Natalie R. Ortiz.

Online

Available online

View online

U.S. Government Documents Available online

View online
Format:
Government document
Website/Database
Author/Creator:
Ortiz, Natalie R., author.
Contributor:
Library of Congress. Congressional Research Service, issuing body.
Series:
In focus (Library of Congress. Congressional Research Service) ; IF12878.
IF ; 12878
Language:
English
Subjects (All):
United States. Paperwork Reduction Act of 1995.
United States.
Customer relations--Research.
Customer relations.
Human-computer interaction--Testing.
Human-computer interaction.
Physical Description:
1 online resource.
Updated irregularly
Edition:
[Library of Congress public edition].
Contained In:
Contained in (work): CRS reports (Library of Congress. Congressional Research Service)
Place of Publication:
[Washington, D.C.] : Congressional Research Service, 2025-
Notes:
The CRS web page provides access to all versions published since 2018 in accordance with P.L. 115-141.
In scope of the U.S. Government Publishing Office Cataloging and Indexing Program (C&I) and Federal Depository Library Program (FDLP).
Report includes bibliographical references.
Contents viewed on March 5, 2025; title from CRS web page.
OCLC:
1504373817

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Library Catalog Using Articles+ Library Account