Spotlighting IRS customer service challenges : hearing before the Committee on Finance, United States Senate, One Hundred Seventeenth Congress, second session, February 17, 2022.

Format:

Book

Government document

Author/Creator:

United States. Congress. Senate. Committee on Finance, author.

Series:

United States. Congress. Senate. S. hrg. ; 117-787.

S. hrg. ; 117-787

Language:

English

Subjects (All):

United States. Internal Revenue Service--Customer services--Evaluation.

United States.

Customer services--Law and legislation--United States.

Customer services.

Customer services--United States--Quality control.

Fiscal policy--United States.

Fiscal policy.

Taxation--Law and legislation--United States.

Taxation.

Genre:

Legislative hearings.

Physical Description:

1 online resource (iii, 130 pages) : color illustration.

Other Title:

Spotlighting Internal Revenue Service customer service challenges

Place of Publication:

Washington : U.S. Government Publishing Office, 2024.

Participant:

Hearing witnesses: Collins, Erin M., National Taxpayer Advocate, Internal Revenue Service, Washington, DC; Lucas-Judy, Jessica, Director, Strategic Issues, Government Accountability Office, Washington, DC; Lewis, Jan F., chair, Tax Executive Committee, American Institute of CPAs, Washington, DC.

Notes:

In scope of the U.S. Government Publishing Office Cataloging and Indexing Program (C&I) and Federal Depository Library Program (FDLP).

Access ID (govinfo): CHRG-117shrg54247.

Associated bill citation(s): S. 1618; S. 2936; H.R. 5376.

Includes bibliographical references.

Date of hearing: 2022-02-17.

Description based on online resource; title from PDF title page (GovInfo, viewed Jan. 22, 2024).

Other Format:

Print version: United States. Congress. Senate. Committee on Finance. Spotlighting IRS customer service challenges

OCLC:

1418760205

Publisher Number:

54-247 (GPO jacket number)