Disaster assistance : greater coordination and an evaluation of programs' outcomes could improve disaster case management : report to congressional requesters.

Format:

Book

Government document

Author/Creator:

United States. Government Accountability Office

Language:

English

Subjects (All):

United States. Federal Emergency Management Agency--Rules and practice.

United States.

United States. Federal Emergency Management Agency.

Disaster relief--Government policy--United States.

Disaster relief.

Disaster relief--Gulf States--Evaluation.

Emergency management--Gulf States--Evaluation.

Emergency management.

Interagency coordination--United States--Evaluation.

Interagency coordination.

Hurricane Katrina, 2005.

Hurricane Rita, 2005.

Emergency management--Government policy--United States.

Disaster relief--United States--Finance.

Disaster relief--Evaluation.

Disaster relief--Finance.

Disaster relief--Government policy.

Emergency management--Evaluation.

Emergency management--Government policy.

United States--Gulf States.

Genre:

Rules and practice.

Rules

Physical Description:

1 online resource (ii, 51 pages) : illustrations

Other Title:

Greater coordination and an evaluation of programs' outcomes could improve disaster case management

Place of Publication:

[Washington, D.C.] : U.S. Govt. Accountability Office, [2009]

Summary:

As a result of the unprecedented damage caused by Hurricanes Katrina and Rita in 2005, the federal government, for the first time, funded several disaster case management programs. These programs help victims access services for disaster-related needs. GAO was asked to review (1) steps the federal government took to support disaster case management programs after the hurricanes, (2) the extent to which federal agencies oversaw the implementation of these programs, (3) challenges case management agencies experienced in delivering disaster case management services, and (4) how these programs will inform the development of a federal case management program for future disasters. GAO reviewed relevant laws and guidance, obtained data from two programs, conducted site visits to Louisiana and Mississippi, and interviewed case management providers and officials from federal and state agencies involved in disaster case management. GAO recommends that FEMA (1) establish a time line for developing a disaster case management program, (2) include practices to enhance coordination among stakeholders involved in this program and (3) evaluate outcomes of disaster case management pilot programs to inform the development of this program.

Contents:

Background

The federal government supported disaster case management programs for the first time after Hurricanes Katrina and Rita, but breaks in federal funding may have hindered assistance to victims

FEMA and HUD provided some oversight of disaster case management programs, but monitoring of KAT was limited and coordination challenges may provide lessons for future disasters

Case management agencies experienced a range of service-delivery challenges, and as a result, those most in need of services may not have been helped

FEMA plans to use evaluations of pilot programs to inform the development of a federal disaster case management program for future disasters; however, some evaluations have limitations

Conclusions.

Notes:

Title from PDF title screen (GAO, viewed July 23, 2009).

"July 2009."

Includes bibliographical references.

"GAO-09-561."

OCLC:

427571397