A framework of automation use / Mary T. Dzindolet [and others].

Format:

Book

Government document

Contributor:

Dzindolet, Mary T.

U.S. Army Research Laboratory

Series:

ARL-TR (Aberdeen Proving Ground, Md.) ; 2412.

ARL-TR ; 2412

Language:

English

Subjects (All):

Automation--Human factors.

Automation.

Human-computer interaction.

User interfaces (Computer systems).

Physical Description:

1 online resource (iv, 31 pages) : illustrations (1 color)

Place of Publication:

Aberdeen Proving Ground, MD : U.S. Army Research Laboratory, [2001]

Summary:

Although dramatic increases in the use of automation in recent years have occurred across society, research has found that human operators often under-use (disuse) and overly rely on (misuse) automated aids (Parasuraman & Riley, 1997). A general framework of automation use, which proposes that cognitive, social, and motivational processes may lead to productivity loss of human-computer teams, is developed, described, and defended with anecdotal and experimental findings. More specifically, automation use is predicted to be affected by the difference between the reliability of the automated aid and the reliability of manual operation, task difficulty, the number of tasks, interest in the task, fatigue, cognitive overhead, the rewards for successful performance, the penalties for unsuccessful performance, and several cognitive biases. Suggestions for future research are briefly discussed.

Notes:

Title from title screen (viewed on February 4, 2011).

"March 2001."

Includes bibliographical references (pages 21-25).

OCLC:

227958029

Access Restriction:

Approved for public release.