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Serving the American public : best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report.
- Format:
- Book
- Government document
- Author/Creator:
- National Performance Review (U.S.)
- Language:
- English
- Subjects (All):
- Administrative agencies--United States--Management.
- Administrative agencies.
- Executive departments--United States--Management.
- Executive departments.
- Customer services--United States.
- Customer services.
- Government productivity--United States.
- Government productivity.
- Benchmarking (Management)--United States.
- Benchmarking (Management).
- Administrative agencies--Management.
- Executive departments--Management.
- United States.
- Physical Description:
- 1 online resource (iii, 50 pages) : illustrations
- Other Title:
- Best practices in customer-driven strategic planning
- Federal Benchmarking Consortium Study Report
- Place of Publication:
- [Washington, DC] : [National Performance Review], [1997]
- Notes:
- Title from title screen.
- Introduction by Al Gore.
- "February 1997."
- Includes bibliographical references (page 47).
- Other Format:
- National Performance Review (U.S.). Serving the American public : best practices in customer-driven strategic planning
- Online version: National Performance Review (U.S.). Serving the American public.
- OCLC:
- 50604451
- Access Restriction:
- Use copy Restrictions unspecified
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