The power of the tale : using narratives for organisational success / Julie Allan and Gerard Fairtlough and Barbara Heinzen.

Format:

Book

Author/Creator:

Allan, Julie (Julie Stephanie)

Contributor:

Fairtlough, Gerard

Heinzen, Barbara

Language:

English

Subjects (All):

Communication in management.

Communication in organizations.

Corporate culture.

Organizational Culture.

Medical Subjects:

Organizational Culture.

Physical Description:

xiii, 306 pages : illustrations ; 24 cm

Place of Publication:

Chichester : Wiley, 2002.

Summary:

This volume contains some real life examples of how story-telling in organisations can lead to learning and problem solving, encouraging overall organizational success.

Contents:

1. Stories in Action. Resistance to story-telling. How story-telling works its magic. Types of narrative. Ways of creating stories. Story-telling skills. Seven histories. The rest of the book. What readers will get from the book

2. M4 Technology

Stories for Truth and Trust. Communication. This chapter. A theory of truth and trust. Practices and stories. Accept vulnerability. Seek empathy. Seek transparency. Promote dialogue. Avoid groupthink. Support truthful politics

3. AutoCorp

Learning. Individual learning. AutoCorp: the past. AutoCorp: stories for the future. A training tale. A coaching tale. A mentoring tale. A cautionary tale about not learning

4. Themis

Using Stories in a Professional Development Community. Lyn's story. Perspectives and practices. The history of Themis. A note on written stories

5. Matters of Life and Death

Using Stories in the National Health Service. Value conflicts. Embracing error. Trusting your judgement. A positive approach to dilemmas. Stories about stories. Barchester District. Complexity

6. AutoCorp

Evolving. Facilitating change. Coping with complexity. Another virtuous circle. AutoCorp's change programme. Uncertainty. Ambiguity. Self-organising change at AutoCorp. An experiment in self-organisation

7. LIFT

Stories for Innovation. The London International Festival of Theatre. Imagination, vision and stories. Stimulating your imagination. Making connections. The right space to tell the tale. Boundary spanning. Building an organisation. Expanding the vision. Renewing the vision

8. Kenya

Scenarios for a Country's Future. The Mont Fleur scenarios. The benefits of scenarios. Kenya. Story-telling and scenarios. Mount Kenya Safari Club. The research workshop. Detoxifying the mind. Further workshops

Lake Baringo, Mombasa and Amboseli. The scenarios. Influence of the scenario project

9. Thinking about Stories. Story characteristics. Stories in organisations. Stories and learning. Stories and society

10. Tools and Techniques for Story Use. A note on ethics. Chapter format. Story-telling frameworks and starting points. Workshop games and activities. Developing your own skills. A note on story-telling and organisational research

11. The Future of Story-Telling in Organisations. Key points from the seven histories. What we learned while writing this book. Story-telling and complexity. Respect for other people. Art and emotion. Negative possibilities. Story-telling and sustainability.

Notes:

Includes bibliographical references and index.

ISBN:

047084227X

9780470842270

OCLC:

59381557

Online:

Contributor biographical information

Publisher description