The Insight-Driven Leader : How High-Performing Companies Are Using Analytics to Unlock Business Value.

Format:

Book

Author/Creator:

Dearborn, Jenny.

Contributor:

Rider, Kelly.

Language:

English

Subjects (All):

Personnel management--Data processing.

Personnel management.

Organizational effectiveness--Data processing.

Organizational effectiveness.

Leadership.

Physical Description:

1 online resource (0 pages)

Edition:

1st ed.

Place of Publication:

Newark : John Wiley & Sons, Incorporated, 2025.

Summary:

"Jenny Dearborn and Kelly Rider believe that most business problems are actually people problems at their core. HR is not a strategic business partner and is still perceived as a "back office" function that has not evolved even though it is one of the most important to the business. In The Insight-Driven Leader, Jenny and Kelly communicate how real business problems were "solved" by HR and to successfully equip HR leaders to become more strategic and valued partners to the business through people insights. While most books on data-driven HR organizations focus on obvious "people" problems such as attraction, engagement, and retention, The Insight-Driven Leader shows how people analytics can be used to solve critical business problems where HR historically has not been involved. The book is organized around the top 10 most pressing business problems--illustrated by case studies and examples--that are not obviously people problems (and to the average business leader) that people insights can solve. This book shows both business and HR leaders how to broaden their analysis into business challenges to include insights from people metrics and data that may be contributing to these issues, elevating the HR function into a true strategic partner to the business. With probing questions that should be asked by business leaders and HR leaders to uncover insights using people insights/analytics, readers will be equipped with understanding how to incorporate HR metrics when diagnosing business challenges and strategic decision-making"-- Provided by publisher.

Contents:

Cover

Title Page

Copyright Page

Contents

Acknowledgments

Foreword

Preface

Introduction

Becoming Insight-Driven

The Albatross

Are We Any Smarter?

It's (Mostly) Not HR's Fault

We've Seen This Movie Before

What's Ahead?

Invitation to Redemption

Case Studies

Section 1: Change What You Measure, Transform What You Can Manage

1.1 Commit to Insights, Not Metrics

Stop Looking Only in the Rear-View Mirror

Measure Impact Versus Activity

Ask for the WHY and the SO WHAT

Expect Better Storytelling

Ask Better Questions

1.2 Embrace Workforce Insights

Get to Know (and Love) Workforce Insights

Integrate Human-Machine Collaboration (HMC)

1.3 Let HR (Get Better at) Help(ing) You

Understand the Through-Line

Involve HR Broadly in Strategic Decisions

1.4 Act on the Insights

Commit to the Key Step

Reject the Enemy: Inertia

1.5 Key Takeaways

Section 2: Enabling Workforce Analytics

2.1 Get with the (Workforce Data) Program

Appreciate Why "It's Complicated"

Know Where It Lives

2.2 Support Data Integration

Connecting the Right People

Connecting the Right Data Sources

Unblocking Access

2.3 Fall on the Sword of Data Governance

A Caveat

Workforce Data 101

Key Governance Issues

Key Governance Players

2.4 Understand Workforce Analytics Capabilities

See the Journey

Examine the Options

Help Evaluate Needs

Insist on Top Talent

2.5 Key Takeaways

Section 3: Moving the Goalpost

3.1 Remember Yesterday's IT

Functions Evolve: HR Can, Too

Remember the Global Pandemic?

3.2 Know and Demand Excellence

Human Resources Overall

Talent Acquisition

Learning &amp

Development (L&amp

D)

Compensation &amp

Benefits (Total Rewards)

A Model of Impact

3.3 Take Your Preference

The Difference Really Is up to You.

The Tale of Two Hotel Chains

Analyze This: A Study in Contrasts

3.4 Accountability as a Two-Way Street

Treat HR KPIs Like Financial KPIs

Put Workforce Metrics on Your Dashboard

3.5 Key Takeaways

Section 4: Become Truly Insight-Driven

4.1 Why "Insight-Driven" Matters

Now Is the Time

For Your Business

For Workforce Insights

4.2 Making Culture Your #1 Strategic Asset

Know That Culture Is Power

Avoid the Risks

4.3 Upleveling HR

Run, Don't Walk, to Automate HR

Champion AI for Workforce Analytics

Evolve HR's Non-HR Acumen

Upskill HR in Workforce Insights

4.4 Creating Your Insight-Driven Culture

Have the Guts to Go with the Data

Set Expectations

Engage the Entire Organization

Earn and Generate Trust

Celebrate Success

Help Bring HR Along

4.5 Key Takeaways

Section 5: Higher Math-Workforce Analytics at the C-level

5.1 All About the CHRO

Understand What's Possible

Upgrading the CEO's Vision

Get the CHRO You Need

5.2 CEO: Be a True Partner, Get a True Partner

Get on the Same Page

Have the CHRO Report to You

Don't Outsource People or Culture

Acknowledge and Champion HR

Don't Just Say It, Do It

5.3 Evolve the Power Structure

Bring the CHRO into the Boardroom

Open Your Inner Circle

5.4 Integrate HR into the Business

Really Know the Benefits of Alignment

Empower HR to Support Your Priorities

Reward a Business-First Mindset for HR

Support New Skills

5.5 Key Takeaways

Conclusion

Notes

Appendix A: Guide to Workforce Data

Appendix B: CEO+CHRO Survey Results

CEO Survey Results

Ways CHROs Contribute to Business Success

Ways that CHROs Diminish Business Outcomes

CHRO Survey Results

Key Ways CEOs Support CHROs to Deliver Key Business Metrics

Key Ways CEOs Diminish CHRO Effectiveness

CHRO Quotable Quotes.

Appendix C: Interviewees

About the Authors

Index

EULA.

Notes:

Description based on publisher supplied metadata and other sources.

Includes index.

ISBN:

1-394-30890-6

1-394-30889-2

OCLC:

1524424090