Enterprise Process Orchestration : A Hands-On Guide to Strategy, People, and Technology That Will Transform Your Business / Bernd Ruecker and Leon Strauch.

Format:

Book

Author/Creator:

Ruecker, Bernd, author.

Strauch, Leon, author.

Language:

English

Subjects (All):

Business--Data processing.

Business.

Business enterprises--Data processing.

Business enterprises.

Physical Description:

1 online resource (229 pages)

Edition:

First edition.

Place of Publication:

Hoboken, NJ : John Wiley & Sons, Inc., [2025]

Summary:

Learn how to transform your business through process orchestration Process orchestration became pivotal to building a foundation for business agility, speed, and innovation. A process that is orchestrated end-to-end can integrate existing systems, human work, and the latest technologies like AI. It is the basis to understand how your business operates, how to improve processes, and how to innovate your business model. But how to adopt process orchestration successfully on an enterprise level? Enterprise Process Orchestration equips you with hands-on guidance on how to successfully deploy process orchestration in your organization - from anchoring the vision in company strategy, over the selection of the right use cases, technologies, and people, through the completion of the first project, to a truly transformed enterprise that is ready for a digital future. Inside the book: Understand the transformative potential of process orchestration and create a compelling vision for your enterprise Explore how to establish the right team structure and enable your employees for your initiative Identify the right technology, define a business and enterprise architecture, and provide a process orchestration platform to accelerate time to value Best practices on implementing use cases and solution architecture How to measure and monitor the value you're achieving with your use cases Perfect for IT and business leaders, business and enterprise architects, CoE leaders, business analysts as well as everyone who is aspiring to change their organization through broadscale automation and process orchestration.

Contents:

Cover

Half Title Page

Title Page

Copyright

Contents

Foreword

Preface

Why Automation?

Avoid the Value Trap of Local Automations

Focus on Processes

The Methodology Behind This Book

How to Read This Book

Who Should Read This Book

About the Authors

Introduction

Process Orchestration in the Context of Automation

Process Automation = Process Orchestration + Task Automation

Challenges Process Orchestration Solves

Taming Process Complexity

Process Orchestration Engines and Executable Process Models

The Benefits of Process Orchestration

Better Customer Experience

Operational Efficiency

Risk Mitigation and Compliance

Faster Time to Value and Greater Business Agility

Enabling Artificial Intelligence

Avoiding Technical Debt and Accidental Complexity

Understanding Process Types That Can Be Orchestrated

Tailor-made Digital Processes

Diversity of Business Processes

A Useful Categorization of Use Cases

Tailoring Your Process Automation Approach

Avoiding the Danger Zone Around Vendor Rationalization and Tool Harmonization

Typical Business Processes to Be Orchestrated

Financial Services

Insurance

Telecommunications

Public Sector

Retail

Other Industries

Technical Use Cases of Process Orchestration

Takeaways

Chapter 1: Vision

Strategic Alignment: Bridging Vision, Strategy, and Stakeholders

Scoping Your Transformation Journey

Defining Your Vision

Aligning Your Stakeholders

Building a Business Architecture to Realize Digitalization and Automation Benefits

The Business Architecture in a Nutshell

Customer Journeys and Value Streams

Strategic End-to-End Processes

Business Capabilities

The Role of Executable Processes

Avoid Lengthy Discussions About Process Hierarchies

Advantages of This Business Architecture.

Making Informed Decisions About Where to Invest

Strategically Improving Your End-to-End Processes

Defining Clear Ownership

Composing Processes Out of Business Capabilities

Enabling Organizational Redesign

Establishing a Process-First Mindset

Building Your Transformation Roadmap and Implementing Change

Adoption Governance (aka Who Owns the Business Architecture?)

Understanding Process Orchestration Work Streams

Building and Prioritizing Business Cases

Amplifying Organic Bottom-Up Initiatives

Getting Started on Your Adoption Journey

Following a Wave Pattern on Your Journey

Enterprise Adoption Phases

Questions to Assess Your Maturity

Chapter 2: People

How Software Is Being Built Today

Focused Components That Implement Capabilities

Agile and DevOps

Product Thinking

Process Ownership

Team Topologies

Diversity of Roles

A Healthy Level of Centralization

Centralized Teams to Facilitate Process Orchestration

The Business Process Optimization Group (POG)

The Adoption Acceleration Team (AAT)

The Relationship Between the POG and AAT

Delivery Models

Federated Solution Delivery with the AAT as an Enabler

Fully Decentralized Delivery

Fully Centralized Delivery

Roles

AAT Leader

Enterprise Architect

Rainmaker

Business Analyst

Solution or IT Architect

Software Developer

Low-Code Developer

Operations Engineer

Product Owner

Zooming in on the Adoption Acceleration Team

The Scope of Your AAT

What About Communities of Practice (CoPs)?

What Should Your AAT Look Like

The Business Case for the AAT

Building Your AAT

AAT Tasks

Governance

AAT Anti-Patterns

Real-Life Examples

Defining Your Target Operating Model

Key Dimensions to Define Your Operating Model

Sketching Your Journey.

Questions to Assess Your Maturity

Chapter 3: Technology

Implementing Your Business Architecture

Implementing Business Capabilities

Technical Capabilities, Platforms, and Enabling Technologies

Business Orchestration and Automation Technology

Composable vs. Monolithic Platforms

Components Required for Process Orchestration

Operationalizing AI for Autonomous Orchestration with Guardrails

Providing a Process Orchestration Capability to Your Organization

Enterprise vs. Solution Scope

Platform Thinking

Modern Process Orchestration Platforms Don't Become a Bottleneck

Why Does This Work Now if SOA Failed a Decade Ago

Chargeback Models

Operating a Process Orchestration Platform

Running the Platform

Isolation Needs and Multitenancy

Staging Environments

Sizing and Scaling

Resilience and High Availability

Selecting the Right Process Orchestration Technology

Types of Processes: Standard vs. Tailor-Made

Scope: Task Automation and Simple Integrations vs. Processes

Process Complexity: Simple vs. Complex

Scale: Small vs. Big

Project Setup: Ad Hoc vs. Strategic

Contrasting Process Orchestration with Adjacent Technologies

Robotic Process Automation (RPA)

Data Flow Engines and Data Streaming

Event-Driven Architecture (EDA) and Event Streaming

BPM Suites and Low-Code Application Platforms

Microservice Orchestrators

Tips on Evaluating Tools

Chapter 4: Delivery

Solution Creation Approach

Discover

Model

Develop

Run

Monitor

Being Agile Throughout the Solution Creation Lifecycle

Setting the Stage for Success: Your Early Projects

Derisking Your Start with Process Tracking

Typical Delivery Teams and Roles

Solution Design

Greenfield Solution Architecture for Pro-Code Use Cases.

The Software Development Lifecycle and Model Roundtrips

Simplified Solution Architecture for Low-Code Use Cases

Typical Questions Around the Development Lifecycle

Accelerating Solution Building

Chapter 5: Measurement

Why Metrics Matter

Value Drivers of Enterprise Process Orchestration

Understanding Metrics

Measurements, Metrics, Goals, KPIs, and SLAs

What Makes a Good KPI

Example Metrics and KPIs

Operationalizing Your Metric-Driven Approach

Metrics Are Not an Afterthought

Mapping Metrics and KPIs to Value Drivers

Mapping Value Flow Through Business Architecture Layers

Modeling for Measurement

Setting Up Continuous Measurements and Communication

Can't We Just Delegate This to Our Existing Data Warehouse Folks?

Closing Thoughts

List of Abbreviations

References

Index

EULA.

Notes:

Description based on publisher supplied metadata and other sources.

Description based on print version record.

Includes bibliographical references and index.

ISBN:

1-394-30968-6

1-394-30969-4

OCLC:

1517208718

Publisher Number:

CIPO000228662