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Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal / Zak Atiyas.
World Bank Open Knowledge Repository (formerly "World Bank E-Library Publications") Available online
View online- Format:
- Book
- Government document
- Author/Creator:
- Atiyas, Zak.
- Series:
- Policy research working papers.
- World Bank e-Library.
- Language:
- English
- Subjects (All):
- Digital Divide.
- Digital Economy.
- Digital Technology.
- Employment.
- Employment and Unemployment.
- Firm Productivity.
- Inclusion.
- Informality.
- Information and Communication Technologies.
- Information Technology.
- Internet Access.
- Microenterprises.
- Private Sector Development.
- Private Sector Economics.
- Smartphone.
- Social Protections and Labor.
- Local Subjects:
- Digital Divide.
- Digital Economy.
- Digital Technology.
- Employment.
- Employment and Unemployment.
- Firm Productivity.
- Inclusion.
- Informality.
- Information and Communication Technologies.
- Information Technology.
- Internet Access.
- Microenterprises.
- Private Sector Development.
- Private Sector Economics.
- Smartphone.
- Social Protections and Labor.
- Physical Description:
- 1 online resource (40 pages)
- Other Title:
- Digital Technology Uses among Informal Micro-Sized Firms
- Place of Publication:
- Washington, D.C. : The World Bank, 2021.
- System Details:
- data file
- Summary:
- This paper explores the use of digital technologies among informal micro-sized firms in Senegal, their association with productivity, sales, exports and jobs, and the role of age and gender dimensions of enterprise owners. The study uses a new national sample of over 500 firms, of which over 90 percent are not fully formal and over 95 percent are micro-sized, employing five or fewer full-time employees. The analysis finds that using a 2G mobile phone is significantly positively correlated both with productivity and sales, and using a smartphone is associated with an additional premium relative to using a 2G. The largest statistically significant conditional correlate of productivity, sales and jobs is a more specialized internal-to-the-firm management technology proxying for management capabilities more generally, namely inventory control/point of sales (POS) software. Use of digital technologies to facilitate external-to-the-firm transactions, namely using mobile money to pay suppliers and to receive payments from customers are also statistically significant conditional correlates of productivity and sales. Using a smartphone is also positively correlated with exporting (while using only a 2G phone is not). Finally, there are significant digital divides in the use of digital technologies across age and gender groupings.
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