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Are you satisfied? : citizen feedback and delivery of urban services / Uwe Deichmann and Somik V. Lall.
World Bank Open Knowledge Repository (formerly "World Bank E-Library Publications") Available online
View online- Format:
- Book
- Author/Creator:
- Deichmann, Uwe.
- Series:
- Policy research working papers ; 3070.
- World Bank e-Library.
- Policy research working paper ; 3070
- Language:
- English
- Subjects (All):
- Consumer satisfaction--India--Case studies.
- Consumer satisfaction.
- Public utilities--India--Case studies.
- Public utilities.
- Other Title:
- Are you satisfied?
- Policy research working paper vol. 3070
- Place of Publication:
- Washington, D.C. : World Bank, [2003]
- System Details:
- data file
- Notes:
- "May 27, 2003."
- Title from title screen as viewed on May 28, 2003.
- Includes bibliographical references.
- Publisher Number:
- 10.1596/1813-9450-3070
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