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Getting Value for Money in Social Service Delivery for Serbia : Synthesis Report.
World Bank Open Knowledge Repository (formerly "World Bank E-Library Publications") Available online
View online- Format:
- Book
- Government document
- Author/Creator:
- World Bank Group.
- Series:
- Other Social Protection Study.
- World Bank e-Library.
- Other Social Protection Study
- Language:
- English
- Subjects (All):
- Access of Poor to Social Services.
- Poverty Reduction.
- Social Protections and Assistance.
- Social Protections and Labor.
- Local Subjects:
- Access of Poor to Social Services.
- Poverty Reduction.
- Social Protections and Assistance.
- Social Protections and Labor.
- Other Title:
- Getting Value for Money in Social Service Delivery for Serbia
- Place of Publication:
- Washington, D.C. : The World Bank, 2020.
- System Details:
- data file
- Summary:
- The Government of Serbia has embarked on a program to review the functions of various entities in the state administration. The aim of the review is to support the government's effort to control the wage bill and improve efficiency and effectiveness in public administration. The government also requested an integrated review of service delivery in three sectors: (i) health; (ii) education; and (iii) labor and social policy. The Vertical Review of the Ministry of Labor, Employment, Veteran and Social Affairs (MoLEVSA) is the labor and social policy component of the overall integrated review of service delivery. The activities that were ultimately selected were: review of the operations of the central registry for social insurance (CROSO); review of the staffing and expenditures of the pension and disability fund of Serbia (PIO); analysis of the structure and administration of Serbia's social assistance programs; and analysis of the staffing and relative efficiency of the branch offices of the national employment service (NES). This synthesis report reviews the results of these four studies, identifies synergies and follow-up activities, and discusses the time frame for the follow-up activities.
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