Benchmarking library, information and education services : new strategic choices in challenging times / edited by David Baker [and three others].

Format:

Book

Contributor:

Baker, David, editor.

Series:

Chandos advances in information series.

Chandos advances in information series

Language:

English

Subjects (All):

Library administration.

Information services--Administration.

Information services.

Instructional systems.

Benchmarking (Management).

Physical Description:

1 online resource (421 pages)

Place of Publication:

Cambridge, Massachusetts ; Kidlington, England : Chandos Publishing, [2023]

Summary:

Benchmarking Library, Information and Education Services: New Strategic Choices in Challenging Times provides the foundations of ongoing research in the development of collections and services. The book contributes to practical outputs of general benefit to the sector, including customers, clients or stakeholders, offering ideas for how to identify comparative strengths and weaknesses and improve or enhance present practices regardless of how well institutions currently perform. The centerpiece of the book is a description, report and analysis of a major international QB exercise that culminates in a set of good practice statements. The benefits of the QB methodology are applicable to individual institutions. Because of the current global turbulence, individuals, leaders and whole institutions are keen to learn more about what is happening and how they can develop sustainable solutions to both immediate challenges and longer-term scenarios. These include an analysis of third sector organizations, e-libraries, marketing information services, vocational training in higher education, the creative arts, and the role of partnerships in organizational openness.

Contents:

1. Summation and understanding of institutional responses to the current environment

2. Creation of sustainable long-term strategies

3. Identification of key practical approaches to future provision

4. Information on current and future good practice

5. Collective ways of learning lessons for forward planning

6. A framework for the evaluation of systems and services

7. Improved effectiveness through shared development.

Notes:

Includes index.

Description based on print version record.

Other Format:

Print version: Baker, David Benchmarking Library, Information and Education Services

ISBN:

9780323956635

0323956637

9780323956628

0323956629

OCLC:

1371144071