The ASQ Certified Supplier Quality Professional Handbook / Mark Allen Durivage and Stephanie L. Parker, editors.

Format:

Book

Contributor:

Durivage, Mark Allen, (editor).

Parker, Stephanie L., (editor).

Language:

English

Subjects (All):

Materials management.

Physical Description:

1 online resource (0 pages)

Edition:

Second edition.

Place of Publication:

Milwaukee, WI : ASQExcellence, [2023]

Summary:

This handbook explains, in detail, each section of the Certified Supplier Quality Professional Body of Knowledge (updated 2023). It is a handy reference for those already working in the field and is an essential text for those working toward a CSQP certification.

Contents:

Cover

Half-Title

Title Page

Copyright

Table of Contents

List of Figures and Tables

Preface

Acknowledgments

Part I Supplier Strategy

Chapter 1 Supply Chain Vision/Mission

Supply Chain Strategy

Benefits of a Supply Chain Strategy

Mission and Vision

Chapter 2 Supplier Lifecycle Management

Supplier Selection

Performance Monitoring

Supplier Classification System

Partnerships and Alliances

Chapter 3 Supply Chain Cost Analysis

Cost Reduction

Supply Chain Rationalization

Make/Buy Decisions

Chapter 4 Supplier Agreements or Contracts

Terms and Conditions

Supplier Agreements

Quality Agreements

Finalization Controls

Chapter 5 Deployment of Strategy and Expectations

Internal Communication

The Fence: Bridging the Internal and External

External Communication

Part II Risk Management

Chapter 6 Strategy.

System

Product/Service Risk Mitigation

Prevention Strategies

Supplier Risk Identification and Categorization

Chapter 7 Analysis and Mitigation

Analysis

Mitigation Control

Mitigation Effectiveness

Part III Supplier Selection and Part Qualification

Chapter 8 Product/Service Requirements Definition

Internal Design Reviews

Identifying Requirements

Chapter 9 Supplier Selection Planning

Supplier Comparison

Potential Supplier Evaluation

Chapter 10 Part, Process, and Service Qualification

Technical Review

Supplier Relations

Process and Service Qualification Planning

Part Approval

Validate Requirements

Part IV Supplier Performance Monitoring and Improvement

Chapter 11 Supplier Performance Monitoring

Supplier Metrics

Supplier Performance

Supplier Process Performance

Chapter 12 Assess Nonconforming Product/Process/Service

Identifying Nonconforming Material.

Nonconforming Material Segregation, Isolation, and Notification Practices

Disposition of Nonconforming Product Material Review Board (MRB)

Preventive Measures

Chapter 13 Supplier Corrective and Preventive Action (CAPA)

Root Cause Analysis Tools and Methods

Collaboration with Supplier

Part V Supplier Quality Management

Chapter 14 Supplier Quality Monitoring

Supplier Audit

Audit Reporting and Follow-Up

Supplier Communication

Supplier Development and Remediation

Project Management Basics

Chapter 15 Teams and Team Processes

Team Development

Team Roles

Performance and Evaluation

Chapter Summary

Chapter 16 Compliance with Requirement and Supplier Categorization

Restriction of Hazardous Substances Directive

Potential Risks Regarding Hazardous Substances Directive (RoHS)

Registration, Evaluation, Authorization and Restriction of Chemicals

Conflict Minerals

International Traffic in Arms Regulations

Specifications

Certification Authority

Standards

Part VI Relationship Management

Chapter 17 Supplier Onboarding

Supplier Orientation Process

Orientation Process Description

Objectives of the Orientation Process

Roles and Responsibilities

Conclusion

Chapter 18 Communication

Techniques and Mediation

Reporting Using Quality Tools

Recommendations for Using the Seven Quality Tools for Reporting Information to Suppliers

Chapter 19 Leadership and Collaboration

A Word About Leadership

Communication

Persuasion, Negotiation, and Influencing Without Authority

Collaboration

Defining the Stakeholders and Setting Clear Roles and Responsibilities

Part VII Business Governance, Ethics, and Compliance

Chapter 20 ASQ Code of Ethics.

Chapter 21 Compliance and Sustainability

Compliance

Sustainability.

Chapter 22 Confidentiality

Organizational Policies

Intellectual Property

Illegal Activity

Part VIII Appendices

Appendix A ASQ Certified Supplier Quality Professional Body of Knowledge

Appendix B Sample Risk Assessment Template

Appendix C Acronym List

Glossary

Bibliography

Index.

Notes:

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9781523163762

1523163763

9781636941202

1636941206

9781636941219

1636941214