Fundamentals of TQM / Gabriel Afemei.

Format:

Book

Author/Creator:

Afemei, Gabriel, author.

Language:

English

Subjects (All):

Quality control.

Total quality management.

Physical Description:

1 online resource (245 pages)

Edition:

First edition.

Place of Publication:

Burlington, ON : Toronto Academic Press, [2024]

Summary:

This book provides a comprehensive framework for understanding Total Quality Management (TQM) principles and processes. It covers the historical evolution of TQM, key features, and tools used in its implementation. The book delves into quality measurement, policy deployment, and the integration of ISO standards with TQM. It addresses the challenges and benefits of TQM in organizational settings and aims to equip students and scholars with knowledge for effective management and continuous improvement. The book is intended for academic audiences and professionals seeking to enhance their understanding of quality management in businesses. Generated by AI.

Contents:

Cover

Title Page

Copyright

About The Author

Contents

List of Figures

List of Tables

List of Abbreviations

Preface

Chapter 1: Historical Evolution And Essentials Of TQM

Unit Introduction

1.1. Developmental History Of TQM

1.2. Key Features Of TQM

1.3. Total Quality Management Tools

1.4. Philosophies Of TQM

1.5. Philosophical Theories Driving The TQM

Summary

Review Questions

Multiple Choice Questions

References

Chapter 2: Principles Of TQM

2.1. The TQM Hierarchy

2.2. Commitment Of Management

2.3. Emphasis On The Client And The Staff

2.4. Quality Measurement

2.5. The Quality Process

2.6. Constant Improvements

2.7. Participation Of All

Summary Generated by AI.

Notes:

Description based on publisher supplied metadata and other sources.

Part of the metadata in this record was created by AI, based on the text of the resource.

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9781779561817

1779561814

OCLC:

1450103491