Work for Humans : Building Sustainable Employee Experience Strategies / by Dieter Veldsman, Marna van der Merwe.

Format:

Book

Author/Creator:

Veldsman, Dieter.

Contributor:

van der Merwe, Marna.

Series:

Behavioral Science and Psychology Series

Language:

English

Subjects (All):

Psychology, Industrial.

Personnel management.

School management and organization.

Work and Organizational Psychology.

Industrial Psychology.

Organizational Psychology.

Human Resource Management.

Human Resource Development.

Organization and Leadership.

Local Subjects:

Work and Organizational Psychology.

Industrial Psychology.

Organizational Psychology.

Human Resource Management.

Human Resource Development.

Organization and Leadership.

Physical Description:

1 online resource (213 pages)

Edition:

1st ed. 2025.

Place of Publication:

Cham : Springer Nature Switzerland : Imprint: Springer, 2025.

Summary:

This book offers an innovative exploration of the emerging field of employee experience (EX), a vital aspect of human resources. It provides a comprehensive overview of the field’s landscape and unpacks the pressing challenges influencing perspectives on EX and its implications for theory and practice. This book contributes an in-depth, holistic employee experience design methodology for people practitioners and provides a framework for implementing EX strategies within organizations. Beyond its theoretical contribution, the volume contributes rich practical insights through applied case studies that showcase real-world application of the employee experience design methodology and framework. It also proposes a direction for the field in the future of work. Key areas of coverage include: Impact of consumer and human-centric movements on people and HR practices. Challenges within the employee experience field. A practical EX design methodology and its underpinning theoretical concepts. Impact of employee experience through a multitiered measurement approach. Developing an employee experience strategy and capability within organizations. Work for Humans is a must-read for researchers, academics as well as professionals in industrial and organizational psychology, human resource management and development, organizational leadership, and all behavioral and social science-related disciplines.

Contents:

Chapter 1. The Impact of the Human-Centric Movement on Work

Chapter 2. The Origins of Employee Experience and Why It Matters

Chapter 3. Differentiating Between Employee Experience (EX) and Other HR Practices

Chapter 4. Addressing Challenges Within the Field of Employee Experience (EX)

Chapter 5. A Practical Employee Experience (EX) Design Methodology

Chapter 6. Demonstrating the Impact of Employee Experience (EX) Through Measurement

Chapter 7. Implementing Employee Experience (EX) Design in the Employee Lifecycle

Chapter 8. Employee Experience (EX) in the Frontline Workforce

Chapter 9. How to Build an Employee Experience (EX) Capability Within the Organization

Chapter 10. Strategy, Stakeholders, and Socialization as Levers of Employee Experience (EX) Success

Chapter 11. The Future of Employee Experience (EX).

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

9783031835797

3031835794

OCLC:

1503721991