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Customer Service Skills : Communicating Complex Products with Confidence / with Madecraft and Vince Lopiccola.
- Format:
- Video
- Author/Creator:
- , Madecraft, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Physical Description:
- 1 online resource
- Place of Publication:
- Carpenteria, CA : linkedin.com, 2025.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- digital
- Summary:
- Gain best practices and techniques to explain complex products clearly and confidently to customers.
- Want to improve your ability to explain complex products to customers? This course, led by expert Vince Lopiccola, covers techniques to communicate clearly and confidently, ensuring customer satisfaction. Vince shares skills in understanding your product deeply and anticipating common questions from customers. Explore techniques to facilitate product conversations and provide fast, accurate answers. After this course, you'll be better positioned to explain product knowledge confidently to customers. This course was created by Madecraft. We are pleased to host this training in our library.
- Participant:
- Presenter: Madecraft
- Notes:
- 1/14/202512:00:00AM
- Access Restriction:
- Restricted for use by site license.
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