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Interpersonal conflict.

SAGE Knowledge Video: Media and Communication Collection 2020 Available online

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Format:
Video
Contributor:
Heckman, Brad, on-screen presenter.
Series:
SAGE video tutorials.
SAGE video tutorials
Language:
English
Subjects (All):
Conflict management.
Interpersonal communication.
Genre:
Nonfiction television programs.
Internet videos.
Physical Description:
1 online resource (1 video file (13 min., 2 sec.)) : sound, colour.
Place of Publication:
London, United Kingdom : SAGE Publications Ltd., 2015.
Language Note:
Closed-captions in English.
Summary:
Brad Heckman discusses conflict resolution techniques, including interest-based negotiation, empathetic listening, and appreciative inquiry.
Participant:
Presenter, Brad Heckman Ph.D.
Notes:
Description based on online resource; title from home page (viewed on June 16, 2015).
ISBN:
1-4739-3718-3
9781473937185
OCLC:
1001337327

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