PHR, PHRi and SPHR, SPHRi Human Resources Certification Complete Study Guide : 2024 Exams / Sandra M. Reed.

Format:

Book

Author/Creator:

Reed, Sandra M., author.

Series:

Sybex Study Guide Series

Language:

English

Subjects (All):

Personnel management--Examinations--Study guides.

Personnel management.

Personnel departments--Employees--Certification.

Personnel departments.

Physical Description:

1 online resource (755 pages)

Edition:

Sixth edition.

Place of Publication:

Hoboken, New Jersey : John Wiley & Sons, Inc., [2025]

Summary:

Prepare for the updated 2024 PHR, PHRi and SPHR, SPHRi certification exams smarter and faster with this Sybex Study Guide The newly revised sixth edition of the PHR, PHRi and SPHR, SPHRi Human Resources Certification Complete Study Guide: 2024 Exams is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience or for a relative newcomer to the HR field looking to strengthen their resume. The new edition of the bestselling PHR and SPHR Study Guide reflects the recently updated A Guide to the Human Resource Body of Knowledge--HRBoK--and is written to help you prepare for these challenging exams. The Study Guide walks you through the seven key functional areas of the PHR/PHRi and five key functional areas of the SPHR/SPHRi that are covered in the exams, including business management and strategy, leadership, workforce planning, talent acquisition and talent management, learning and development, total rewards, employee engagement, employee and labor relations, and the most recently added, HR information management. You'll also find: Up-to-date and incisive guidance on topics you'll use every day in your existing or next HR role Updates reflecting the latest additions to both the US and International versions of the exams, including the incorporation of DE&I concepts and cybersecurity needs Complimentary access to Sybex's outstanding online learning environment and test bank, including hundreds of practice test questions, electronic flashcards, and a glossary of key terms Perfect for aspiring and established human resources professionals preparing for the 2024 PHR, PHRi and SPHR, SPHRi certification exams, this Study Guide is also an essential volume for practicing HR professionals seeking to brush up on key, on-the-job skills they'll use each day.

Contents:

Cover

Title Page

Copyright Page

Contents at a Glance

Contents

Introduction

About Human Resource Certification

Who Certifies HR Professionals?

Why Become Certified?

How to Become Certified

How This Book Is Organized

The Elements of a Study Guide

Interactive Online Learning Environment and Test Bank

How to Use This Book and the Additional Study Tools

How to Contact the Publisher

PHR/i Assessment Test

Answers to PHR/i Assessment Test

SPHR/i Assessment Test

Answers to SPHR/i Assessment Test

Chapter 1 Certifying Human Resource Professionals

The Human Resource Profession

Development of the Human Resource Body of Knowledge

Professional in Human Resources (PHR) and Professional in Human Resources International (PHRi)

Senior Professional in Human Resources (SPHR) and Senior Professional in Human Resources International (SPHRi)

Eligibility Requirements

Recertification

The Test

It's Experiential and Federal

What the Questions Look Like

Preparing for the Exam

Taking the Exam

Summary

Chapter 2 PHR | PHRi and SPHR | SPHRi Exams: Shared Competencies

Business Management and Leadership and Strategy

Mission, Vision, Values

Organizations

Organizational Design and Development

Organization Values and Ethics

Total Quality Management

Job Design

Company Culture

Change Management

Business Metrics

Risk Management

Risk Identification

Safety and Health Risks

Business Continuity Risks

Addressing Risks

Sexual Harassment

Workplace Investigations

Workforce Planning and Talent Acquisition

Workforce Analysis

Translating Organization Goals into Staffing Plans

Recruitment and Staffing Strategies

Other Legal and Regulatory Issues

Learning and Development and Talent Management

Career Management.

Performance Management

Total Rewards

Pay History Bans

Job Evaluation

Job Pricing

Benchmarking

Salary Surveys

Employee Engagement

Theories of Motivation

High-Involvement Organizations

Communication Skills and Strategies

Exam Essentials

Review Questions

Chapter 3 PHR | PHRi Exam: Business Management

The General Business Environment

The Commercial Landscape

Cross-Functional Stakeholders

Human Resources' Role in Organizations

Operational Structure of Human Resource Departments

HR Service Delivery

HR Roles and Responsibilities

Human Resource Budgets

Enterprise Risk Management

HR Audits

Risk Management Techniques

Chapter 4 PHR | PHRi Exam: Workforce Planning and Talent Acquisition

Workforce Planning

The Talent Acquisition Lifecycle

Predicting Fit

The Employer Brand

Job Analysis and Descriptions

Recruiting

Internal Hiring

External Talent

Alternative Staffing Methods

Selection

Screening Tools

Screening Interviews

Negotiations and Employment Offers

Post-Offer Employment Activities

Employee Onboarding, Orientation, and Integration Programs

Chapter 5 PHR | PHRi Exam: Learning and Development

Organizational Development

Learning and Development Programs

Career Development

Employee Training Programs

Decentralized Team Training

Adult Learning Processes and Learning Styles

Instructional Design Models

Instructional Methods

Artificial Intelligence in Training

Learning Management Systems

Chapter 6 PHR | PHRi Exam: Total Rewards

Total Rewards Defined

Compensation

Types of Compensation

Traditional Pay Structures

Payroll

Payroll Systems.

Payroll Administration

Benefits

Involuntary Benefits

Voluntary Benefits

Communicating Compensation and Benefits Programs

PHRi Only

Local vs. Federal Regulations

Benefits and Leave Preferences

Chapter 7 PHR | PHRi Exam: Employee Engagement

Employee Engagement Defined

The Workplace Value Proposition

Engagement and the Employee Lifecycle

Employee Involvement

Psychological Safety

Engaging Early- to Mid-Career Professionals

Performance Management

Career Growth

Performance Improvement

Chapter 8 PHR | PHRi Exam: Employee and Labor Relations

Employee and Labor Relations Defined

Employee and Labor Relations Programs

Diversity, Equity and Inclusion and Affirmative Action

Corporate Social Responsibility

Workplace Safety

Workers' Compensation Insurance

Workplace Violence

Substance Abuse

Return-to-Work Programs

Documentation

Company Policies, Procedures, and Rules

Employee Complaints

Alternative Dispute Methods

Workplace Incivility and Counterproductive Work Behaviors

Positive Employee and Labor Relations Strategies

Chapter 9 PHR | PHRi Exam: HR Information Management

HR Information Management

HR Workflow

Human Resource Information Systems

Data Analytics

Trend Analysis

Data Storytelling and Reporting

Records Management: The Lifecycle

Establishing the Policy

Proper Disposal

Electronic Storage

Data Privacy and Security

Chapter 10 SPHR | SPHRi Exam: Leadership and Strategy

Corporate Strategy

Organizational Structures

Strategic Planning

Planning to Plan

Environmental Scanning Concepts.

Strategy Formulation

Strategy Implementation

Strategy Evaluation

Business Plans

Human Capital Management Plans

Service Delivery Plans

Strategic Management

Enterprise Human Resource Management

Strategic Relationships

Project Management

Diversity, Equity, and Inclusion (DEI)

Evidence-Based Decision Making

Legal Analysis

Employment Policies and Practices

Business Expansion and Reduction

Business Intelligence

Budgets

Chapter 11 SPHR | SPHRi Exam: Workforce Planning and Talent Acquisition

Workforce Planning and Talent Acquisition Defined

Strategic Analysis

Workforce Goals and Objectives

Labor Market Analysis

Strategic Workforce Planning

Human Capital Projections

The Impact of the Business Lifecycle

Workforce Expansion

Workforce Reduction

Strategic Recruiting and Selection

Building the Employer Brand

Job Analysis

Data Literacy

Managing Salary Expectations

Employee Integration

Integrating Virtual Teams

Global Integration

Chapter 12 SPHR | SPHRi Exam: Talent Management

Learning Organizations

Workforce Development

Integrated Learning and Development

Strategic Alignment

Training as an Intervention Strategy

Performance Management Strategies

Succession Planning

Knowledge Management

Leadership Development

Engagement and Remote Work

Return-to-Work Strategies

Labor Relations

Labor Unions

Union Organization

Strikes

Unfair Labor Practices

Contract Enforcement

Duty of Successor Employers

Union Decertification

Union Deauthorization

Collective Bargaining

Collective-Bargaining Positions.

Collective-Bargaining Strategies

Collective-Bargaining Subjects

Remaining Union-Free

Chapter 13 SPHR | SPHRi Exam: Total Rewards

Fiduciary Responsibility

Total Rewards Philosophy and Communicating Compensation Strategies

Competing in the Market

Strategic Allocation

Integrative Approach

Job Evaluation and Pricing

Collective Bargaining and Contract Costing

Motivating and Retaining Through Total Rewards

Efficiency vs. Empathy Wages

Other Studies

Best Practices

Equity Compensation

Executive Compensation

Stock Options

Board of Directors/Outside Directors

Benefits Strategies

Chapter 14 SPHR | SPHRi Exam: HR Information Management, Safety, and Security

HR Digitization

Digitizing HR Workflows

Applicant Tracking Systems

Hiring Management Systems

Employee Self-Service

Gamification

Service Delivery and Technology

Data Privacy

Legal and Regulatory Requirements

Date Governance and Security Policies

Data Protection Technology and Tools

Appendix A Answers to Review Questions

Chapter 2: PHR | PHRi and SPHR | SPHRi Exams: Shared Competencies

Chapter 3: PHR | PHRi Exam: Business Management

Chapter 4: PHR | PHRi Exam: Workforce Planning and Talent Acquisition

Chapter 5: PHR | PHRi Exam: Learning and Development

Chapter 6: PHR | PHRi Exam: Total Rewards

Chapter 7: PHR | PHRi Exam: Employee Engagement

Chapter 8: PHR | PHRi Exam: Employee and Labor Relations

Chapter 9: PHR | PHRi Exam: HR Information Management

Chapter 10: SPHR | SPHRi Exam: Leadership and Strategy.

Chapter 11: SPHR | SPHRi Exam: Workforce Planning and Talent Acquisition.

Notes:

Description based on publisher supplied metadata and other sources.

Description based upon print version of record.

Negotiations and Employment Offers

Description based on print version record.

Includes bibliographical references and index.

ISBN:

1-394-27651-6

1-394-27650-8

OCLC:

1470860557