Handbook of tourism and consumer behavior / edited by Danni Zheng (Associate Professor of Tourism, Department of Tourism, Fudan University, China), Metin Kozak (Professor of Marketing, School of Communication, Kadir Has University, Turkey) and Jun Wen (Associate Professor of Tourism, Faculty of Hospitality and Tourism Management, Macau University of Science and Technology, Macau SAR, China).

Format:

Book

Contributor:

Zheng, Danni, editor.

Kozak, Metin, editor.

Wen, Jun, editor.

Edward Elgar Publishing, publisher.

Series:

Research handbooks in tourism

Research handbooks in tourism series

Language:

English

Subjects (All):

Tourism.

Genre:

Electronic books.

Physical Description:

1 online resource (318 pages)

Place of Publication:

Northampton : Edward Elgar Publishing, 2024.

Summary:

"This Handbook evaluates cutting-edge research on consumer behavior in the modern day, discussing key areas such as emerging tourism experiences and technology-enabled services. Presenting a comprehensive exploration of how global challenges are reshaping consumer behaviors in tourism, the Handbook investigates the effects of the COVID-19 pandemic alongside key issues such as climate change, aging populations and worldwide geopolitical tensions. Featuring interdisciplinary theoretical and empirical research, chapters examine post-pandemic travel and sustainability in tourism, highlighting a shift in the use of social media and in responsible travel behavior. Looking to the future, the Handbook also investigates wellness and health tourism post-pandemic alongside the concept of virtual reality tourism. The Handbook of Tourism and Consumer Behavior provides insightful research findings that academics in tourism and hospitality will find invaluable when applying consumer behavior to worldwide tourism. Researchers seeking comprehensive material on tourism, marketing, psychology and public health will find the included case studies informative and practical"-- Provided by publisher.

Contents:

Contents: Foreword / Jigang Bao

Introduction to the handbook of tourism and consumer behavior / Danni Zheng, Metin Kozak, and Jun Wen

Part I: Consumer behavior in tourism: Theories, scope, and development

1. Digital nomads: Redefining tourism success or complicating destination challenges / Anubha Mahender Singh, Sarah Hussain, Priyakrushna Mohanty, and Mahender Reddy Gavinolla

2. Industry 4.0 in tourism and cultural heritage and impacts on tourist behavior / Fatih Varol, Eren Yalcin, Gamze Temizel, and Merve Oksuz

Part II: Rethinking travel behavior after covid-19

3. Comparing tourist travel behaviour in crises and post-crises / Mara̕ del Pilar Pascual-Fraile, Pilar Taln̤-Ballestero, and Teresa Villac-̌Molinero

4. The role of destination, pandemic prevention, and personal characteristics in post-pandemic outbound travel / Yuanyuan Shi, Danni Zheng, and Jiamin Chen

5. Potential of spiritual tourism in providing healing and well-being in the post-covid era / Jinyuan Xia, Salmi Mohd Isa, Changchun Jiang

6. Re-tourism: Changes of tourism in the post-pandemic era / Darius Liutikas, Gintare Pociute-Sereikiene, Viktorija Baranauskiene, and Edis Kriauciunas

Part III: Emerging tourism experiences, niche markets, and travel behavior

7. Gender differences in esports events, tourism experiences, and behaviors among gen z / Cenying Huang and Danni Zheng

8. Behavior intention of low-altitude flight tourists based on the tam-idt model / Yang Guo, Yu Wang, and Yue Lin

9. Competitiveness of traditional Chinese medicine in health tourism / Lin Wei, Sha Sha, Long Xin, and Deng Jihang

Part IV: Tourists' reactions to technology-enabled services

10. Consumer behaviour in tourism and hospitality after service robots / Ahu Yazici-Ayyildiz, Muhammed Baykal, and Erdogan Koc

11. Consumer-perceived ethical issues of service robots in tourism and hospitality / Boyu Lin and Woojin Lee

12. Would you embrace virtual reality tourism? The effect of experience quality / Danping Liu, Hedan Fang, Shaohua Yang, Shaobo Mou, and Tingting Zhu

13. Differences in servicescape perceptions between customers of different nationalities / Canan Aydin and Osman Nuri zdogan

Part V: Social media and decision making in tourism

14. Power and the visual consumption of tourist place in the digital age / Mohan Li

15. Factors affecting online hotel bookings in singapore / Kuan-Huei Lee, Chloe S. L. Ang, Joyce Y. N. Chua, Kennis Y. L. Ong, Teryn Y. L. Lee, and Samuel K. W. Loo

16. Driving force of well-being and tourism memory on ewom behavior / Yedan Fan, Salmi Mohd Isa, and Shaohua Yang

17. Social media and decision-making in tourism / Lebogang Matholwane Mathole

Part VI: Responsible and sustainable travel behavior: Barriers and implications

18. Young adults and sustainable travel: On values, social networks and transport systems / Nanna Brunnstrøm, Martin Trandberg Jensen, and Anette Therkelsen

19. Barriers to gender-based pro-environmental travel behavior / Vorakarn Chalermchaikit and Metin Kozak

20. Sustainable travel behaviour in tourism development / Huu Nghia Le.

Notes:

Includes bibliographical references and index.

Description based on print record.

ISBN:

9781035309801 (e-book)

Access Restriction:

Restricted for use by site license.